Swanton Community Services

Swanton Community Services is a home care agency in Stevenage, Hertfordshire (SG1 2EF). It holds a CQC rating of Requires Improvement.
About Swanton Community Services
Swanton provides community support at home to adults in Stevenage and across Hertfordshire. The people we work with include older people who need help to stay in their own houses, adults living with dementia, people with a learning disability, autistic adults, people living with mental health conditions, people with physical disabilities, people with a visual or hearing impairment and younger adults who need support to live independently. Those are very different kinds of support and we do not issue everybody the same package. For older people and people living with dementia, the priority is usually continuity and reliability: the same carers, arriving when they said they would, allowed enough time to do things properly. For younger adults and people with a learning disability, it is more often about independence, whether that means cooking, handling money, getting to work or college, or keeping up with friends. For autistic people in particular, how support is given matters as much as what is given. Clear information, staff who stay the same, honest notice before anything changes and real choice about who comes into your home prevent most difficulties before they start. Support is agreed with the person and changed when their circumstances change. Please get in touch if you are arranging care at home locally and we will talk it through.
Care provided at Swanton Community Services
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 9 November 2019
Read the full inspection report on the CQC website.
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Common questions about Swanton Community Services
Where is Swanton Community Services located?
Swanton Community Services is a home care agency based in Stevenage, Hertfordshire (SG1 2EF), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Swanton Community Services provide?
Swanton Community Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Swanton Community Services's CQC rating?
Swanton Community Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 9 November 2019. You can read the full CQC report from the link on this page.
Does Swanton Community Services provide dementia care?
Yes. Swanton Community Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Swanton Community Services
Can they support someone living with dementia at home?
Yes. Yes. Swanton Community Services – Hertfordshire is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Swanton Community Services – Hertfordshire covers roughly 10 miles from Stevenage.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
Swanton Community Services – Hertfordshire has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from Swanton Community Services – Hertfordshire. Actual fees depend on the room, the level of care and how it is funded.
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