Partners in Support
Partners in Support is a home care agency in Stevenage, Hertfordshire (SG1 2EF). It holds a CQC rating of Outstanding.
About Partners in Support
We at Partners in Support are proud to provide home care across Stevenage and the wider Hertfordshire area, with a particular focus on supporting adults living with learning disabilities and autism. Our person centred approach allows people to remain in the comfort and familiarity of their own homes, surrounded by the routines, possessions, and communities they know and love. Operating throughout the SG postcode area and the surrounding parts of the East of England, our team travels to where people live, meaning support is shaped entirely around each person's home environment rather than the other way around. Whether someone lives independently in a flat, shares accommodation with housemates, or remains in the family home, we tailor our visits and longer support sessions to suit the rhythm of daily life. Stevenage and its neighbouring communities offer a wealth of local amenities, green spaces, and social opportunities, and we work to help the people we support stay genuinely connected to the places and faces around them. Our specialism in learning disability and autism support means we understand that good care is about far more than practical assistance. It is about communication that genuinely works for the individual, predictable routines that build confidence, and gentle encouragement towards greater independence and personal goals. In practice, this can include support with daily living tasks such as cooking, personal care, and managing the home, alongside help to access education, employment, leisure activities, healthcare appointments, and meaningful relationships within the community. Families tell us that the reassurance of knowing their loved one is supported by people who truly understand autism and learning disabilities makes an enormous difference to everyone's wellbeing. We are immensely proud that the Care Quality Commission has rated us Outstanding overall, with Outstanding ratings across every one of the five domains the regulator assesses: Safe, Effective, Caring, Responsive, and Well led. This is the highest rating the CQC can award, and achieving it across the board reflects the dedication of our team and the trust placed in us by the people we support and their families. For families researching care options, an Outstanding rating offers genuine peace of mind that the support provided meets an exceptional standard in every aspect, from safeguarding and clinical effectiveness through to the warmth of relationships and the strength of leadership. If you are exploring care at home for a relative with a learning disability or autism, or simply want to learn more about how we work, we would be delighted to hear from you. Choosing the right support is one of the most important decisions a family can make, and we are here to answer your questions, listen to what matters most to your loved one, and help you feel confident about the next step.
Care provided at Partners in Support
- Learning disability and autism support
- Covers approximately 10 miles
- Last CQC inspection: 19 June 2019
Read the full inspection report on the CQC website.
Common questions about Partners in Support
Where is Partners in Support located?
Partners in Support is a home care agency based in Stevenage, Hertfordshire (SG1 2EF), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Partners in Support provide?
Partners in Support is registered to provide care in people’s own homes, with support that includes Learning disability and autism support. The full list of services is shown on this page.
What is Partners in Support's CQC rating?
Partners in Support is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Outstanding following its last inspection on 19 June 2019. You can read the full CQC report from the link on this page.
Questions families ask about Partners in Support
Can they support someone living with dementia at home?
No. Partners in Support does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Partners in Support covers roughly 10 miles from Stevenage.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
Partners in Support has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from Partners in Support. Actual fees depend on the room, the level of care and how it is funded.
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