Hope Care Support
Hope Care Support is a home care agency in Stevenage, Hertfordshire (SG1 2DX). It holds a CQC rating of Requires Improvement.
About Hope Care Support
We at Hope Care Support are proud to provide compassionate home care across Stevenage and the wider Hertfordshire community, bringing professional support directly into the homes of those who need it most. As a dedicated home care agency serving the SG postcode area, we understand that remaining in familiar surroundings can make all the difference to a person's wellbeing, comfort, and sense of independence. Operating throughout Stevenage and the surrounding East of England area, our team travels to residents wherever they call home. Whether that is a family house, a bungalow, a flat, or sheltered accommodation, we adapt our approach to fit seamlessly into each person's existing environment. This means no upheaval, no unfamiliar corridors to navigate, and no need to leave behind treasured possessions or beloved neighbours. Instead, care comes to the doorstep, respecting the routines and rhythms that make a house feel like home. Our specialisms reflect the diverse needs of the people we support. We offer older person care for those who wish to age gracefully in their own homes, alongside dedicated dementia care that focuses on maintaining dignity, familiarity, and reassurance during moments of confusion. For adults living with learning disabilities or autism, we provide patient, person centred support that celebrates individuality and encourages independence in daily life. Our mental health support is delivered with empathy and without judgement, whilst our care for those with physical disabilities focuses on practical assistance that enables people to live life on their own terms. We also support individuals with visual or hearing impairments, adapting our communication and approach to ensure every person feels genuinely heard and understood. Younger adults navigating complex needs will find a team that treats them as capable individuals with goals, preferences, and aspirations of their own. In practice, this breadth of expertise means families can trust that whatever the situation, we bring relevant knowledge and genuine warmth to every visit. From personal care and medication support to companionship and help with everyday tasks, our carers work as an extension of the family, offering both practical assistance and the human connection that lifts spirits. Our most recent CQC inspection in May 2026 gave us an overall rating of Requires Improvement. We want to be open about what this means. The inspectors rated us as Good in three key areas: Safe, Effective, and Well led, recognising the strength of our safeguarding practices, the positive outcomes our care achieves, and the leadership guiding our team. In the areas of Caring and Responsive, we received a rating of Requires Improvement, and we are actively working to strengthen these aspects of our work. We view this feedback as a valuable opportunity to grow, and we are committed to listening carefully to residents and families as we continue to improve the warmth, personalisation, and responsiveness of everything we do. If you are exploring home care options for a loved one in Stevenage or the wider Hertfordshire area, we warmly invite you to get in touch. We understand this can feel like a daunting decision, and we are here to answer your questions honestly, listen to your concerns, and help you find the right path forward for your family.
Care provided at Hope Care Support
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 19 May 2026
Read the full inspection report on the CQC website.
Common questions about Hope Care Support
Where is Hope Care Support located?
Hope Care Support is a home care agency based in Stevenage, Hertfordshire (SG1 2DX), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Hope Care Support provide?
Hope Care Support is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Hope Care Support's CQC rating?
Hope Care Support is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 19 May 2026. You can read the full CQC report from the link on this page.
Does Hope Care Support provide dementia care?
Yes. Hope Care Support supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Hope Care Support
Can they support someone living with dementia at home?
Yes. Yes. Hope Care Support Limited is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Hope Care Support Limited covers roughly 10 miles from Stevenage.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
Hope Care Support Limited has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from Hope Care Support Limited. Actual fees depend on the room, the level of care and how it is funded.
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