Caremark (Hatfield &Welwyn)
Caremark (Hatfield &Welwyn) is a home care agency in St. Albans, Hertfordshire (AL4 0JJ). It holds a CQC rating of Requires Improvement.
About Caremark (Hatfield &Welwyn)
We at Caremark (Hatfield & Welwyn) are a home care agency proudly supporting people across St. Albans and the surrounding Hertfordshire communities, delivering compassionate care in the place people love most: their own home. Operating throughout the AL postcode area and the wider Hatfield and Welwyn region, we bring our support directly to the doorsteps of those who need us. Rather than asking people to adjust to an unfamiliar environment, we step into the rhythms of each household, respecting personal routines, treasured surroundings, and the comforting familiarity of home. Whether someone lives in a quiet village setting, a busy town centre flat, or a long established family home, our care is shaped around their space and their preferences. Our team supports a broad range of needs, which means families can often rely on a single trusted provider as circumstances evolve. We offer dedicated older person care for those who simply need a helping hand to remain safe, comfortable, and independent at home. For individuals living with dementia, we focus on calm, patient, person centred support that prioritises dignity, gentle routine, and meaningful connection, whilst also offering reassurance to relatives who may be navigating the emotional realities of the condition. We also support adults living with mental health needs, providing consistent, understanding care that helps people maintain stability, confidence, and engagement with everyday life. For those with a physical disability, our practical assistance covers mobility, personal care, and the day to day tasks that enable greater independence. We are equally experienced in supporting younger adults, recognising that age should never define the kind of life someone is able to lead, and tailoring our approach to reflect individual goals, interests, and aspirations. In practice, this breadth means our care can flex over time. A short period of companionship and light support may grow into more comprehensive assistance, or specialist input as needs change. Families tell us that this continuity matters enormously, removing the worry of having to rebuild trust with a new provider during already difficult moments. We believe transparency is essential when families are choosing care, so we want to be open about our most recent CQC inspection in December 2024, which gave us an overall rating of Requires Improvement. The inspectors recognised genuine strengths in our work, awarding Good ratings across the Effective, Caring, and Responsive domains. This reflects the warmth of our carers, the personalised nature of the support we deliver, and our ability to respond thoughtfully to each person's individual needs. We received Requires Improvement ratings in the Safe and Well-led domains, and we take this feedback seriously. We are actively working on strengthening these areas, because every family deserves complete confidence in the safety and leadership of the care provider they choose. We welcome open conversations about this journey and are happy to discuss the steps we are taking. If you are exploring home care options for a parent, partner, or loved one in St. Albans or the wider Hertfordshire area, we warmly invite you to get in touch. Choosing care is rarely an easy decision, and we are here to listen, answer your questions honestly, and help you understand whether our support could be the right fit for your family.
Care provided at Caremark (Hatfield &Welwyn)
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 9 December 2024
Read the full inspection report on the CQC website.
Common questions about Caremark (Hatfield &Welwyn)
Where is Caremark (Hatfield &Welwyn) located?
Caremark (Hatfield &Welwyn) is a home care agency based in St. Albans, Hertfordshire (AL4 0JJ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Caremark (Hatfield &Welwyn) provide?
Caremark (Hatfield &Welwyn) is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Younger adults care. The full list of services is shown on this page.
What is Caremark (Hatfield &Welwyn)'s CQC rating?
Caremark (Hatfield &Welwyn) is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 9 December 2024. You can read the full CQC report from the link on this page.
Does Caremark (Hatfield &Welwyn) provide dementia care?
Yes. Caremark (Hatfield &Welwyn) supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Caremark (Hatfield &Welwyn)
Can they support someone living with dementia at home?
Yes. Yes. Caremark (Hatfield &Welwyn) is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Caremark (Hatfield &Welwyn) covers roughly 10 miles from St. Albans.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
Caremark (Hatfield &Welwyn) has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from Caremark (Hatfield &Welwyn). Actual fees depend on the room, the level of care and how it is funded.
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