St Michaels Support & Care
St Michaels Support & Care is a home care agency in Potters Bar, Hertfordshire (EN6 5HA). It holds a CQC rating of Good.
About St Michaels Support & Care
We at St Michaels Support & Care are a home care agency proudly supporting individuals across Potters Bar and the surrounding Hertfordshire communities. Our mission is to deliver compassionate, person centred home care that allows people to remain safe, comfortable and independent within the familiar surroundings of their own home. Based in the EN postcode area, we are well placed to reach families throughout Potters Bar and the wider East of England region. Rather than asking people to adapt to an unfamiliar environment, we bring our care directly to the doorstep, working within the rhythms and routines of each person's household. This community focused approach means our team understands the local area well, allowing us to provide responsive, reliable visits that fit seamlessly into daily life. The breadth of support we offer reflects the diverse needs of the people who turn to us. We provide care for older people who wish to continue living independently with a little extra help, as well as younger adults who benefit from tailored daily support. Our team is experienced in supporting individuals with learning disabilities and autism, providing the consistency and understanding that makes a meaningful difference. We also support people living with mental health needs, physical disabilities, and visual or hearing impairments, adapting our approach to suit each person's preferences and communication style. In practice, this means a family caring for an elderly parent with mobility challenges can rely on us for help with personal care, medication prompts and companionship. A younger adult with a learning disability might be supported with daily routines, social activities or building life skills. Someone recovering from an eating disorder, or working through challenges with alcohol or drug misuse, can receive sensitive, non judgemental support that respects their dignity at every step. Whatever the circumstances, our aim is the same: to provide care that feels personal, never clinical, and always centred on the individual. We understand that inviting carers into a loved one's home is a significant decision. Families often tell us that what matters most is trust, consistency and feeling genuinely heard. That is why we take time to listen carefully when planning care, ensuring that the support we provide reflects not only practical needs but also personal preferences, cultural considerations and the small details that make a house feel like home. Our commitment to quality is reflected in our most recent Care Quality Commission inspection, where we were rated Good overall. The CQC awarded us a Good rating across every one of the five key areas they examine: Safe, Effective, Caring, Responsive and Well led. For families, this consistent recognition offers reassurance that the care delivered in their loved one's home meets recognised standards of safety, effectiveness and compassion, and that the way we organise and lead our team supports those standards day in and day out. If you are exploring home care options in Potters Bar or the wider Hertfordshire area, we warmly invite you to get in touch. Whether you are planning ahead, responding to a change in circumstances, or simply gathering information for a family conversation, we are here to listen without pressure. Together, we can explore how the right support at home might bring greater peace of mind to you and your loved one.
Care provided at St Michaels Support & Care
- Older person care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Eating disorder support
- Substance misuse support
- Covers approximately 10 miles
- Last CQC inspection: 5 July 2019
Read the full inspection report on the CQC website.
Common questions about St Michaels Support & Care
Where is St Michaels Support & Care located?
St Michaels Support & Care is a home care agency based in Potters Bar, Hertfordshire (EN6 5HA), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does St Michaels Support & Care provide?
St Michaels Support & Care is registered to provide care in people’s own homes, with support that includes Older person care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is St Michaels Support & Care's CQC rating?
St Michaels Support & Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 5 July 2019. You can read the full CQC report from the link on this page.
Questions families ask about St Michaels Support & Care
Can they support someone living with dementia at home?
No. St Michaels Support & Care does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. St Michaels Support & Care covers roughly 10 miles from Potters Bar.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
St Michaels Support & Care has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from St Michaels Support & Care. Actual fees depend on the room, the level of care and how it is funded.
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