Abacus Care & Support
Abacus Care & Support is a home care agency in Letchworth Garden City, Hertfordshire (SG6 1GJ).
About Abacus Care & Support
We at Abacus Care & Support are a dedicated home care agency proudly supporting people across Letchworth Garden City and the wider Hertfordshire community. Our mission is simple: to help individuals live safely, comfortably, and with dignity in the place they know best, their own home. Based in the welcoming surroundings of Letchworth Garden City, we are ideally positioned to reach clients throughout the SG postcode area and neighbouring parts of Hertfordshire. Because we deliver care directly to people's front doors, the true "environment" of our work is the familiar comfort of each client's home. We believe there is enormous value in supporting people within a setting filled with their own memories, belongings, and routines, and we shape every visit to fit seamlessly into the rhythm of daily life. Our team offers a broad range of specialist support designed to meet a wide variety of needs. We provide older person care and general home care for those who benefit from a helping hand with everyday tasks, whether that be personal care, medication support, meal preparation, or simply companionship. For families navigating the challenges of dementia, our carers bring patience, understanding, and specialist awareness, helping to create calm, reassuring routines that reduce distress and support wellbeing. We also support younger adults and people living with learning disabilities or autism, focusing on independence, confidence, and meaningful daily engagement. Our mental health support is delivered with empathy and consistency, recognising that trust and continuity are essential. For clients with physical disabilities, or those living with visual or hearing impairments, we adapt our communication and practical support to ensure every person feels understood, respected, and truly heard. We additionally offer sensitive, informed support for individuals affected by eating disorders, working closely with families and healthcare professionals to provide compassionate, person centred care. In practice, this breadth of specialism means families can turn to one trusted provider as needs evolve over time. Whether care is required for a few hours a week or as part of a more comprehensive daily package, we work closely with clients and loved ones to build a plan that feels right, and we review it regularly to ensure it continues to serve the person at its heart. As a newer registration with the Care Quality Commission, our most recent inspection took place on 17 July 2025 and we are currently listed as Not Yet Rated. This status reflects the timing of our regulatory journey rather than the quality of the care we provide. We are fully registered with the CQC, operate to its rigorous standards, and welcome the transparency that comes with independent inspection. Our team is committed to demonstrating, day in and day out, the safe, effective, caring, responsive, and well led support that the families we serve deserve. Choosing home care is a deeply personal decision, and we understand how much thought goes into finding the right team. If you are exploring options for yourself or someone you love in Letchworth Garden City or the surrounding Hertfordshire area, we warmly invite you to get in touch. We would be delighted to listen, answer your questions, and explore how we can help your family feel supported, reassured, and truly cared for at home.
Care provided at Abacus Care & Support
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Eating disorder support
- Covers approximately 10 miles
- Last CQC inspection: 17 July 2025
Read the full inspection report on the CQC website.
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Common questions about Abacus Care & Support
Where is Abacus Care & Support located?
Abacus Care & Support is a home care agency based in Letchworth Garden City, Hertfordshire (SG6 1GJ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Abacus Care & Support provide?
Abacus Care & Support is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
Does Abacus Care & Support provide dementia care?
Yes. Abacus Care & Support supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Abacus Care & Support
Can they support someone living with dementia at home?
Yes. Yes. Abacus Care & Support is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Abacus Care & Support covers roughly 10 miles from Letchworth Garden City.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
Abacus Care & Support has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from Abacus Care & Support. Actual fees depend on the room, the level of care and how it is funded.
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