Empress Social Care
Empress Social Care is a home care agency in Hitchin, Hertfordshire (SG4 0TW).
About Empress Social Care
We are Empress Social Care, based in Hitchin and supporting people in their own homes across this part of Hertfordshire. We work with older people and people living with dementia, adults with a learning disability and autistic adults, people managing a mental health condition, people with a physical disability or a visual or hearing impairment, and younger adults who want to live independently with the right backing. Given that range, we do not offer one standard package. We visit first, talk properly with the person and with family where that is wanted, and agree what the support should genuinely cover. It might be a single call each morning, several visits a day covering personal care, medication, meals and household tasks, or support that is as much about routine and encouragement as anything practical. We are careful about who goes where, and we keep those arrangements steady. Knowing the face at the door matters to nearly everybody we visit, and for some of the people we support it is the difference between accepting help and turning it away. Our carers are trained for the work they are sent to do and properly supervised, and the office is reachable when a family needs to speak to somebody. We liaise with GPs, district nurses, community teams and social workers. Please call us to talk things through.
Care provided at Empress Social Care
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 23 February 2026
Read the full inspection report on the CQC website.
Local care news in Hertfordshire
More local care news for Hertfordshire
Common questions about Empress Social Care
Where is Empress Social Care located?
Empress Social Care is a home care agency based in Hitchin, Hertfordshire (SG4 0TW), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Empress Social Care provide?
Empress Social Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
Does Empress Social Care provide dementia care?
Yes. Empress Social Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Empress Social Care
Can they support someone living with dementia at home?
Yes. Yes. Empress Social Care is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Empress Social Care covers roughly 10 miles from Hitchin.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
Empress Social Care has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from Empress Social Care. Actual fees depend on the room, the level of care and how it is funded.
Explore more
More home care in Hitchin
Browse all home care in Hitchin.