Daisy Chain Care Team
Daisy Chain Care Team is a home care agency in Hitchin, Hertfordshire (SG4 0TZ). It holds a CQC rating of Requires Improvement.
About Daisy Chain Care Team
We at Daisy Chain Care Team are proud to provide compassionate home care across Hitchin and the surrounding Hertfordshire communities, supporting individuals to live well and safely in the place they know best: their own home. Operating throughout the SG postcode area, our team travels to people across Hitchin and the wider East of England region, bringing professional support directly to the doorstep. By delivering care within familiar surroundings, we help residents maintain the routines, comforts, and connections that matter most to them, whether that means a favourite armchair by the window, a treasured garden view, or the reassurance of being close to neighbours and loved ones. Our care is shaped around the individual, recognising that no two people share the same needs or wishes. We support older adults living with the natural challenges of ageing, as well as younger adults who benefit from tailored assistance to live independently. For families navigating a dementia diagnosis, our team offers patient, understanding care that focuses on dignity, gentle routine, and meaningful engagement. We also support people with learning disabilities and autism, providing consistent, respectful care that honours each person's preferences and communication style. For those living with mental health needs, we offer a calm and reliable presence, working alongside individuals to support their wellbeing day by day. We assist people with physical disabilities to maintain independence and comfort, and we are experienced in supporting those with visual or hearing impairments, adapting our approach to ensure clear communication and confidence in every visit. In practice, this means families can expect care that flexes around the person, not the other way around, whether it is help with personal care, medication, mealtimes, mobility, or simply the companionship of a friendly, familiar face. We want to be open about our most recent CQC inspection in February 2022, which gave us an overall rating of Requires Improvement. The inspectors recognised that we are Good in being Effective, Caring, and Responsive, three qualities that sit right at the heart of what we set out to deliver every day. They identified that our Safe and Well-led domains required improvement, and we take that feedback seriously as a clear direction for ongoing development. Honesty matters to us, and so does action; we believe families deserve a full picture when choosing care, alongside a team committed to learning and strengthening its practice. If you are exploring home care options for someone you love in Hitchin or the surrounding area, we warmly invite you to get in touch. We understand how significant this decision feels, and we are here to listen, answer your questions, and talk through how we might support your family with kindness, patience, and care that truly fits.
Care provided at Daisy Chain Care Team
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 22 February 2022
Read the full inspection report on the CQC website.
Common questions about Daisy Chain Care Team
Where is Daisy Chain Care Team located?
Daisy Chain Care Team is a home care agency based in Hitchin, Hertfordshire (SG4 0TZ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Daisy Chain Care Team provide?
Daisy Chain Care Team is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Daisy Chain Care Team's CQC rating?
Daisy Chain Care Team is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 22 February 2022. You can read the full CQC report from the link on this page.
Does Daisy Chain Care Team provide dementia care?
Yes. Daisy Chain Care Team supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Daisy Chain Care Team
Can they support someone living with dementia at home?
Yes. Yes. Daisy Chain Care Team Ltd is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Daisy Chain Care Team Ltd covers roughly 10 miles from Hitchin.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
Daisy Chain Care Team Ltd has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from Daisy Chain Care Team Ltd. Actual fees depend on the room, the level of care and how it is funded.
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