Empathy Care24
Empathy Care24 is a home care agency in Hemel Hempstead, Hertfordshire (HP2 7DX). It holds a CQC rating of Good.
About Empathy Care24
Empathy Care24 in Hertfordshire provides support at home to adults in Hemel Hempstead and across the county. The people we work with include older people who need help to stay in their own houses, adults living with dementia, people with a learning disability, autistic adults, people living with mental health conditions, people with physical disabilities, people with a visual or hearing impairment, younger adults who need support to live independently, people living with an eating disorder and people dealing with alcohol or drug misuse. That breadth only works because support is built around the individual. A morning call to help an older person wash and dress has almost nothing in common with supporting somebody through recovery, or with helping an autistic adult run their own household on their own terms. So we assess properly, agree the support with the person, and change it when their circumstances change. Some of the areas we work in carry real stigma, and people have often had more experience of being judged than helped. We try to be straightforward and useful instead. Staff are expected to be reliable, discreet and honest. Our most recent overall rating from the Care Quality Commission is good. Please get in touch if you are arranging support at home locally.
Care provided at Empathy Care24
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Eating disorder support
- Substance misuse support
- Covers approximately 10 miles
- Last CQC inspection: 24 December 2019
Read the full inspection report on the CQC website.
Local care news in Hertfordshire
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Common questions about Empathy Care24
Where is Empathy Care24 located?
Empathy Care24 is a home care agency based in Hemel Hempstead, Hertfordshire (HP2 7DX), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Empathy Care24 provide?
Empathy Care24 is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Empathy Care24's CQC rating?
Empathy Care24 is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 24 December 2019. You can read the full CQC report from the link on this page.
Does Empathy Care24 provide dementia care?
Yes. Empathy Care24 supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Empathy Care24
Can they support someone living with dementia at home?
Yes. Yes. Empathy Care24 - Hertfordshire is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Empathy Care24 - Hertfordshire covers roughly 10 miles from Hemel Hempstead.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
Empathy Care24 - Hertfordshire has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from Empathy Care24 - Hertfordshire. Actual fees depend on the room, the level of care and how it is funded.
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