At Home Care
At Home Care is a home care agency in Hemel Hempstead, Hertfordshire (HP2 7BT). It holds a CQC rating of Requires Improvement.
About At Home Care
We at At Home Care are proud to offer compassionate home care across Hemel Hempstead and the surrounding Hertfordshire community, supporting people to live well and safely in the place they know best: their own home. As a home care agency based in the HP postcode area, we bring our support directly to those we care for, throughout the familiar streets and neighbourhoods of Hemel Hempstead. There is no unfamiliar building to adjust to, no new routine to learn. Instead, our team comes to you, fitting around the rhythm of your household, your favourite chair by the window, the kettle in its usual place, and the memories that fill every room. For many families, this continuity is profoundly reassuring, allowing loved ones to retain their independence and dignity whilst receiving the support they need. Our care is shaped around the individual, and we are proud to offer a broad range of specialisms to meet diverse needs across the community. We support older people who may need a little extra help with daily living, as well as those living with dementia, where patience, consistency, and a gentle understanding of the person behind the condition make all the difference. We also provide care for adults with learning disabilities or autism, people with physical disabilities, and younger adults navigating their own unique circumstances. In practice, this means our team is experienced in adapting their approach, whether that involves supporting someone with personal care, helping with medication, assisting with mobility, encouraging social connection, or simply being a steady, friendly presence during the day. For families, it means knowing that the person they love is being looked after by people who genuinely understand their needs. We want to be open and honest about our most recent Care Quality Commission inspection, which took place in August 2021. Our overall rating was Requires Improvement, with Safe and Well led also rated Requires Improvement. We are pleased that the inspection recognised our strengths in being Effective, Caring, and Responsive, all rated Good. We take the feedback from the CQC seriously and view it as an important part of our ongoing commitment to improvement. Families deserve transparency, and we believe that being open about where we are working to do better is just as important as celebrating what we already do well. Every day, we strive to build on the warmth and responsiveness that residents and relatives value, whilst strengthening the areas that will make our care even safer and better led. If you are exploring home care options for a loved one in Hemel Hempstead, we warmly invite you to get in touch with us. Choosing care is one of the most important decisions a family can make, and we understand it often comes at an emotional time. We are here to listen, to answer your questions honestly, and to help you find the right path forward, whether that leads to us or elsewhere. Please reach out whenever you are ready, and we will do everything we can to support you and the person you love.
Care provided at At Home Care
- Older person care
- Dementia care
- Learning disability and autism support
- Physical disability support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 10 January 2019
Read the full inspection report on the CQC website.
Common questions about At Home Care
Where is At Home Care located?
At Home Care is a home care agency based in Hemel Hempstead, Hertfordshire (HP2 7BT), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does At Home Care provide?
At Home Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Learning disability and autism support, Physical disability support, Younger adults care. The full list of services is shown on this page.
What is At Home Care's CQC rating?
At Home Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 10 January 2019. You can read the full CQC report from the link on this page.
Does At Home Care provide dementia care?
Yes. At Home Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about At Home Care
Can they support someone living with dementia at home?
Yes. Yes. At Home Care is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. At Home Care covers roughly 10 miles from Hemel Hempstead.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
At Home Care has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from At Home Care. Actual fees depend on the room, the level of care and how it is funded.
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