Heartsathome
Heartsathome is a home care agency in Hatfield, Hertfordshire (AL10 9NA).
About Heartsathome
We at Heartsathome are proud to offer compassionate home care across Hatfield and the surrounding Hertfordshire communities, bringing professional support directly into the place where our clients feel most comfortable — their own home. As a dedicated home care agency, we understand that remaining in familiar surroundings can make all the difference to a person's wellbeing, independence, and sense of self. Operating throughout the AL postcode area, our team travels to clients across Hatfield and nearby neighbourhoods, delivering care that fits seamlessly into daily routines. Whether that means morning visits to help start the day well, support with meals and medication, companionship through the afternoon, or reassurance in the evening, we shape our visits around each individual rather than expecting them to adapt to us. Home care allows people to keep their treasured possessions close, maintain the rhythms they know, and stay connected to the neighbourhood and loved ones who matter to them. Our specialisms reflect the diverse needs of the community we serve. We provide dedicated older person care for those who value a helping hand to continue living independently, and we support individuals living with dementia through patient, consistent care that prioritises dignity, familiarity, and gentle reassurance. For families navigating a dementia diagnosis, having trusted carers who understand the condition can bring enormous peace of mind, knowing that a familiar face will arrive with warmth, patience, and understanding. We also support adults living with mental health conditions, offering care that is respectful, non judgemental, and centred on the person rather than the diagnosis. Our team is experienced in working with individuals who have physical disabilities, providing practical assistance with mobility, personal care, and daily tasks in a way that promotes autonomy wherever possible. For those with visual or hearing impairments, we adapt our communication and approach so that every interaction feels comfortable, clear, and reassuring. Younger adults are equally welcome within our care community. We recognise that care needs are not defined by age, and we tailor our support to reflect the goals, lifestyle, and aspirations of each younger adult we work with, whether that involves building confidence, maintaining employment or education, or simply enjoying life on their own terms. In practice, this breadth of experience means families can turn to one trusted team as needs change over time. A relative who initially requires light companionship may later benefit from more structured dementia support, and our aim is always to provide that continuity so relationships built on trust are never lost. As a newer presence in the Care Quality Commission's public ratings, Heartsathome is currently listed as Not Yet Rated. This simply means our formal inspection is still to come, and we welcome the opportunity it will bring to demonstrate the standard of care we provide every day. In the meantime, we would warmly encourage prospective clients and their families to speak with us directly, ask questions, and get a genuine feel for our values, our people, and our approach. Choosing care for yourself or a loved one is a significant decision, and we understand the weight that comes with it. If you are exploring home care options in Hatfield or the wider Hertfordshire area, we would be delighted to hear from you. Please get in touch to arrange a friendly conversation, and let us show you how thoughtful, personalised care at home can make every day a little brighter.
Care provided at Heartsathome
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
Read the full inspection report on the CQC website.
Common questions about Heartsathome
Where is Heartsathome located?
Heartsathome is a home care agency based in Hatfield, Hertfordshire (AL10 9NA), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Heartsathome provide?
Heartsathome is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
Does Heartsathome provide dementia care?
Yes. Heartsathome supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Heartsathome
Can they support someone living with dementia at home?
Yes. Yes. Heartsathome Ltd is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Heartsathome Ltd covers roughly 10 miles from Hatfield.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
Heartsathome Ltd has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from Heartsathome Ltd. Actual fees depend on the room, the level of care and how it is funded.
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