Hands Care Agency

Hands Care Agency is a home care agency in Ross On Wye, Herefordshire, County of (HR9 7BW). It holds a CQC rating of Good.

About Hands Care Agency

We are Hands Care Agency, a home care agency supporting people in Ross on Wye and the surrounding parts of Herefordshire. Ours is a rural area, and we know how much it matters here that someone reliable actually arrives, on time, at the door of a house that may be some distance from anywhere. We plan our rounds so that the people we visit are not left waiting and wondering. We support older people who need help with washing and dressing, medication, meals, shopping or keeping on top of the house. We work with people living with mental ill health, with people who have a physical disability and with people who have a visual or hearing impairment, adapting how we work and how we communicate to suit the individual. We also support younger adults, where the aim is generally practical assistance that makes work, study and everyday plans possible rather than support that takes over. Every arrangement starts with a visit and a proper conversation about what would genuinely help. We agree the detail, write it down clearly and review it when circumstances change. We keep the team around each person small so the face at the door is familiar, and because a care worker who visits regularly notices a change in appetite, mood or steadiness long before it becomes a crisis. Our most recent Care Quality Commission inspection rated us good overall. If you are considering support at home locally, please get in touch and we will talk it through honestly.

Care provided at Hands Care Agency

Read the full inspection report on the CQC website.

Common questions about Hands Care Agency

Where is Hands Care Agency located?

Hands Care Agency is a home care agency based in Ross On Wye, Herefordshire, County of (HR9 7BW), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Hands Care Agency provide?

Hands Care Agency is registered to provide care in people’s own homes, with support that includes Older person care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is Hands Care Agency's CQC rating?

Hands Care Agency is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 26 March 2019. You can read the full CQC report from the link on this page.

Questions families ask about Hands Care Agency

Can they support someone living with dementia at home?

No. Hands Care Agency does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Hands Care Agency covers roughly 10 miles from Ross On Wye.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the West Midlands

Hands Care Agency has not published its fees yet. These are typical hourly rates for the West Midlands, so you know roughly what to expect before you call.

Indicative figures for the West Midlands, not a quote from Hands Care Agency. Actual fees depend on the room, the level of care and how it is funded.

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