Shaw Community Services Limited (DCA) - Herefordshire Branch
Shaw Community Services Limited (DCA) - Herefordshire Branch is a home care agency in Ledbury, Herefordshire, County of (HR8 1BY). It holds a CQC rating of Good.
About Shaw Community Services Limited (DCA) - Herefordshire Branch
We at Shaw Community Ledbury Branch are proud to provide compassionate home care across Ledbury and the wider Herefordshire community, supporting people to live well and safely in the place they know best: their own home. Operating throughout Ledbury and surrounding villages in the beautiful Herefordshire countryside, our team travels to those who need us, delivering personalised support within familiar surroundings. Whether you live in the heart of Ledbury or in one of the quieter rural pockets of the county, we tailor our visits around your daily rhythms, your preferences, and the environment you have made your own. Remaining at home, surrounded by cherished belongings, treasured memories, and a trusted local community, can be one of the most powerful contributors to wellbeing, and we consider it a privilege to help make that possible. Our team offers a broad range of specialised support designed to meet a wide variety of needs. We assist older people who value a little extra help with everyday tasks, and we provide sensitive dementia care that focuses on routine, reassurance, and dignity. For younger adults, and for those living with a learning disability or autism, we take time to understand individual communication styles, sensory preferences, and personal goals, supporting greater independence in ways that feel natural and empowering. We also support people managing mental health conditions, physical disabilities, and visual or hearing impairment, adapting our approach so that each person feels genuinely heard and respected. For individuals working through challenges relating to alcohol or drug misuse, we offer non judgemental, consistent support that promotes stability and confidence. In practice, this means our carers are chosen and trained to be adaptable, patient, and attentive. A visit might involve help with personal care, medication prompts, meal preparation, or simply the reassuring company of a familiar face. For families, it means the peace of mind that comes from knowing a trusted professional is checking in on the person they love, communicating openly, and treating every interaction with warmth and care. We are proud that our provision has been rated Good overall by the Care Quality Commission, with Good ratings across all five key areas: Safe, Effective, Caring, Responsive, and Well led. This independent recognition reflects the values we hold at the heart of our work, from safe and considered support planning to a culture of kindness, responsiveness, and strong leadership. It also reassures families that the care their loved one receives meets the standards set by the national regulator. If you are exploring home care options in Ledbury or across Herefordshire, we warmly invite you to reach out. Choosing care is a deeply personal decision, and we are here to listen, answer your questions, and help you understand what thoughtful, tailored support at home could look like for your family. Whenever you are ready, our door, and our phone line, is open.
Care provided at Shaw Community Services Limited (DCA) - Herefordshire Branch
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Substance misuse support
- Covers approximately 10 miles
- Last CQC inspection: 12 April 2019
Read the full inspection report on the CQC website.
Common questions about Shaw Community Services Limited (DCA) - Herefordshire Branch
Where is Shaw Community Services Limited (DCA) - Herefordshire Branch located?
Shaw Community Services Limited (DCA) - Herefordshire Branch is a home care agency based in Ledbury, Herefordshire, County of (HR8 1BY), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Shaw Community Services Limited (DCA) - Herefordshire Branch provide?
Shaw Community Services Limited (DCA) - Herefordshire Branch is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Shaw Community Services Limited (DCA) - Herefordshire Branch's CQC rating?
Shaw Community Services Limited (DCA) - Herefordshire Branch is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 12 April 2019. You can read the full CQC report from the link on this page.
Does Shaw Community Services Limited (DCA) - Herefordshire Branch provide dementia care?
Yes. Shaw Community Services Limited (DCA) - Herefordshire Branch supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Shaw Community Services Limited (DCA) - Herefordshire Branch
Can they support someone living with dementia at home?
Yes. Yes. Shaw Community Services Limited (DCA) - Herefordshire Branch is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Shaw Community Services Limited (DCA) - Herefordshire Branch covers roughly 10 miles from Ledbury.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the West Midlands
Shaw Community Services Limited (DCA) - Herefordshire Branch has not published its fees yet. These are typical hourly rates for the West Midlands, so you know roughly what to expect before you call.
- Home care (per hour): £26 to £31 per hour, typical range
Indicative figures for the West Midlands, not a quote from Shaw Community Services Limited (DCA) - Herefordshire Branch. Actual fees depend on the room, the level of care and how it is funded.
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