Helping Hands

Helping Hands is a home care agency in Hereford, Herefordshire, County of (HR2 6FE).

About Helping Hands

Helping Hands Hereford supports people in their own homes in Hereford and the surrounding countryside. We work with older people and with younger adults, with people living with dementia, and with people who have physical disabilities. What we do depends entirely on what a household needs. For one person it is a call each morning to help with washing, dressing and medication and to get the day started. For another it is several visits, help with meals, shopping and laundry, and time spent simply in company, which for somebody living alone can matter as much as anything practical. For a family who have been managing on their own, it can be a few reliable hours a week that let them rest. Supporting somebody with dementia at home takes patience and consistency, so we keep the same carers going to the same households wherever we can, and we work with the routines and surroundings that already make sense to a person rather than trying to impose new ones. This is a rural county and we plan our rounds accordingly, with travelling time built in so that carers are not cutting visits short. If we cannot properly cover a particular time, we say so at the outset rather than letting somebody down later. If you are arranging care at home in or around Hereford, please contact us and we will come out and talk it through.

Care provided at Helping Hands

Read the full inspection report on the CQC website.

Common questions about Helping Hands

Where is Helping Hands located?

Helping Hands is a home care agency based in Hereford, Herefordshire, County of (HR2 6FE), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Helping Hands provide?

Helping Hands is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Younger adults care. The full list of services is shown on this page.

Does Helping Hands provide dementia care?

Yes. Helping Hands supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Helping Hands

Can they support someone living with dementia at home?

Yes. Yes. Helping Hands Hereford is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Helping Hands Hereford covers roughly 10 miles from Hereford.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the West Midlands

Helping Hands Hereford has not published its fees yet. These are typical hourly rates for the West Midlands, so you know roughly what to expect before you call.

Indicative figures for the West Midlands, not a quote from Helping Hands Hereford. Actual fees depend on the room, the level of care and how it is funded.

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