Observe Care
Observe Care is a home care agency in Southampton, Hampshire (SO18 2RZ). It holds a CQC rating of Good.
About Observe Care
We at Observe Care are proud to provide compassionate home care across Southampton and the surrounding Hampshire communities, supporting individuals to live well in the place they know and love best: their own home. Based in the SO postcode area, our team works throughout Southampton and nearby neighbourhoods, bringing personalised support directly to people's doorsteps. Rather than asking individuals to adapt to an unfamiliar environment, we come to you, ensuring that the comfort of familiar surroundings, treasured belongings, and established routines remain central to daily life. This approach allows the people we support to maintain their independence, dignity, and connection to the community they call home. Our care is shaped around the unique needs of each person we visit. We specialise in supporting older people, including those living with dementia, where consistency, patience, and a calm presence can make an enormous difference to daily wellbeing. For families navigating a dementia diagnosis, we aim to be a steady source of reassurance, offering practical help with everyday tasks whilst also providing the kind of gentle, attentive companionship that truly matters. We also support younger adults and individuals living with learning disabilities or autism, mental health needs, and physical disabilities. For each person, we take the time to understand their goals, preferences, and the rhythms of their day. Whether that means assistance with personal care, help managing medication, support to attend appointments or social activities, or simply a friendly presence during the week, our care plans are built around the individual and reviewed as needs evolve. Families can take comfort in knowing their loved one is supported by carers who genuinely listen and respond. Our most recent CQC inspection awarded us a rating of Good across every domain assessed: Safe, Effective, Caring, Responsive, and Well led. Achieving Good in all five areas reflects our commitment not only to delivering kind and respectful care, but to running a well organised, responsive operation where standards are upheld consistently. For families, this independent assurance offers meaningful peace of mind when choosing who steps through a loved one's front door. If you are exploring home care options in Southampton for yourself or someone dear to you, we warmly invite you to get in touch. We understand that arranging care is rarely a simple decision, and we are here to answer your questions at your pace, with honesty and warmth. At Observe Care, our goal is straightforward: to help the people we support live each day with comfort, choice, and dignity, surrounded by the home they love.
Care provided at Observe Care
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 1 January 2022
Read the full inspection report on the CQC website.
Common questions about Observe Care
Where is Observe Care located?
Observe Care is a home care agency based in Southampton, Hampshire (SO18 2RZ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Observe Care provide?
Observe Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Younger adults care. The full list of services is shown on this page.
What is Observe Care's CQC rating?
Observe Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 1 January 2022. You can read the full CQC report from the link on this page.
Does Observe Care provide dementia care?
Yes. Observe Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Observe Care
Can they support someone living with dementia at home?
Yes. Yes. Observe Care Ltd is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Observe Care Ltd covers roughly 10 miles from Southampton.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Observe Care Ltd has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Observe Care Ltd. Actual fees depend on the room, the level of care and how it is funded.
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