Community Response Team West
Community Response Team West is a home care agency in Southampton, Hampshire (SO40 9HL). It holds a CQC rating of Good.
About Community Response Team West
Community Response Team West provides care and support to people in their own homes across Southampton and the wider Hampshire area. Our work often begins at a difficult moment, when someone has come out of hospital, when a family carer can no longer manage alone, or when a situation at home has quietly become unsafe. We support older people with personal care, medication and the routines of daily life, and we support people living with dementia, where consistency and patience matter more than anything else we could offer. We also work with adults living with a physical disability, people with a visual or hearing impairment, adults managing mental health conditions, younger adults, and people affected by alcohol or drug misuse. That last group is not always easy to place, and we try to offer support without judgement and without conditions that set people up to fail. Each package starts with a proper assessment and an honest conversation about what will genuinely help. We agree the plan with the person, involve family where that is wanted, and review it as circumstances change. We aim for continuity of carers, because relationships do most of the useful work in home care. The Care Quality Commission rated our service good at its most recent inspection, and we take that as an expectation to live up to rather than an achievement to rest on. If you would like to discuss support at home, please contact us. We will be straightforward with you about what we can arrange and how soon.
Care provided at Community Response Team West
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Substance misuse support
- Covers approximately 10 miles
- Last CQC inspection: 4 December 2019
Read the full inspection report on the CQC website.
Common questions about Community Response Team West
Where is Community Response Team West located?
Community Response Team West is a home care agency based in Southampton, Hampshire (SO40 9HL), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Community Response Team West provide?
Community Response Team West is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Community Response Team West's CQC rating?
Community Response Team West is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 4 December 2019. You can read the full CQC report from the link on this page.
Does Community Response Team West provide dementia care?
Yes. Community Response Team West supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Community Response Team West
Can they support someone living with dementia at home?
Yes. Yes. Community Response Team West is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Community Response Team West covers roughly 10 miles from Southampton.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Community Response Team West has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Community Response Team West. Actual fees depend on the room, the level of care and how it is funded.
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