Advance
Advance is a home care agency in Southampton, Hampshire (SO31 7GE). It holds a CQC rating of Requires Improvement.
About Advance
Advance Hampshire supports people in their own homes across Southampton and the surrounding area. We work with older people and younger adults, with people who have learning disabilities and autism, with people managing mental health conditions and with people who have physical disabilities. Our most recent overall rating from the Care Quality Commission is requires improvement. We would rather state that at the outset than have anyone come across it elsewhere. It is not where we intend to be. There is an improvement plan in place, we are working through it, and anybody considering our support should feel free to ask exactly what is being changed, who is responsible for it and what evidence there is that it is making a difference. We will answer plainly. The work itself continues meanwhile and it matters to the people who depend on it. We support people with personal care, medication, meals, money, appointments, travel, work and college, and with keeping up the relationships that matter. What we are concentrating on is the foundation of reliable support, which means consistency of staff, accurate records and proper oversight of what actually happens.
Care provided at Advance
- Older person care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 27 April 2023
Read the full inspection report on the CQC website.
Common questions about Advance
Where is Advance located?
Advance is a home care agency based in Southampton, Hampshire (SO31 7GE), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Advance provide?
Advance is registered to provide care in people’s own homes, with support that includes Older person care, Mental health care, Learning disability and autism support, Physical disability support, Younger adults care. The full list of services is shown on this page.
What is Advance's CQC rating?
Advance is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 27 April 2023. You can read the full CQC report from the link on this page.
Questions families ask about Advance
Can they support someone living with dementia at home?
No. Advance Hampshire does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Advance Hampshire covers roughly 10 miles from Southampton.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Advance Hampshire has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Advance Hampshire. Actual fees depend on the room, the level of care and how it is funded.
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