The Pines Home Care

The Pines Home Care is a home care agency in Ringwood, Hampshire (BH24 1LG). It holds a CQC rating of Good.

About The Pines Home Care

The Pines Home Care provides support at home for people in Ringwood and the surrounding part of Hampshire. The people we visit include older people, many of them living with dementia, as well as people with a learning disability or autism, people with a physical disability, people with sight or hearing loss, people managing mental health conditions and people working through difficulties with alcohol or drugs. With a range that wide we do not pretend one approach suits everybody. We spend proper time at the start understanding how somebody lives, what they want help with and what they would rather keep doing themselves, and we then think carefully about which carer suits which person. The right match makes more difference than anything written in a plan, and once it is working we try to protect it by keeping the same small team visiting. Visits can cover personal care and medication, cooking, shopping and housework, support to get out into the community, or company for somebody who sees very few people in a week. Some people need one short call a day and others need several, or support overnight. Our most recent overall rating from the Care Quality Commission is good. We treat it as the standard we are expected to hold rather than an achievement to display, and we keep asking the people we support whether we are doing what we promised. If you would like to discuss care at home in this area, please get in touch.

Care provided at The Pines Home Care

Read the full inspection report on the CQC website.

Common questions about The Pines Home Care

Where is The Pines Home Care located?

The Pines Home Care is a home care agency based in Ringwood, Hampshire (BH24 1LG), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does The Pines Home Care provide?

The Pines Home Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is The Pines Home Care's CQC rating?

The Pines Home Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 18 October 2017. You can read the full CQC report from the link on this page.

Does The Pines Home Care provide dementia care?

Yes. The Pines Home Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about The Pines Home Care

Can they support someone living with dementia at home?

Yes. Yes. The Pines Home Care is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. The Pines Home Care covers roughly 10 miles from Ringwood.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the South East

The Pines Home Care has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.

Indicative figures for the South East, not a quote from The Pines Home Care. Actual fees depend on the room, the level of care and how it is funded.

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