Premier23 Care Service
Premier23 Care Service is a home care agency in Basingstoke, Hampshire (RG24 8AG).
About Premier23 Care Service
We at Premier23 Care Service are proud to offer compassionate home care across Basingstoke and the wider Hampshire community, supporting older people and adults with a range of needs to live safely and comfortably in the place they know best: their own home. Based in the RG postcode area, our team covers Basingstoke and the surrounding South East locality, bringing care directly to the doorsteps of those we support. Rather than asking individuals to adjust to an unfamiliar environment, we adapt our approach to fit seamlessly into each person's daily routine, household, and lifestyle. Familiar surroundings, treasured belongings, and the comfort of home all play an important role in promoting wellbeing, and our visiting care model is designed to preserve exactly that. Our specialisms include older person care, home care, dementia care, and support for adults living with a physical disability. In practice, this means we tailor every package of support to the individual in front of us. For older people, this may involve a helping hand with personal care, medication prompts, mobility assistance, meal preparation, or simply companionship throughout the week. For those living with dementia, our approach centres on patience, consistency, and gentle routine, helping to reduce anxiety and support memory whilst giving family members peace of mind that their loved one is in kind, capable hands. For adults with a physical disability, we focus on enabling independence wherever possible, assisting with daily tasks in a way that respects dignity, choice, and personal preference. We understand that inviting a care team into your home, or into the home of someone you love, is a significant step. Families often come to us during a time of change, perhaps after a hospital stay, a new diagnosis, or a gradual realisation that a little extra help would make all the difference. Our role is to listen carefully, plan thoughtfully, and deliver care that genuinely improves day to day life. We work closely with relatives, healthcare professionals, and the wider support network around each person, ensuring everyone feels informed and involved. As a newer presence in the local care landscape, Premier23 Care Service has not yet received an overall rating from the Care Quality Commission. Whilst a CQC inspection is still to come, we are fully committed to the standards and principles the regulator upholds, including safety, effectiveness, caring practice, responsiveness, and strong leadership. We welcome open conversations with families about how we work, the training our team undertakes, and the steps we take to ensure consistent, reliable, person centred support. If you are exploring home care options in Basingstoke for yourself or someone close to you, we would be delighted to hear from you. Please reach out for a friendly, no obligation conversation about your situation, and together we can consider how Premier23 Care Service might offer the right kind of support, at the right time, in the comfort of home.
Care provided at Premier23 Care Service
- Older person care
- Dementia care
- Physical disability support
- Covers approximately 10 miles
Read the full inspection report on the CQC website.
Common questions about Premier23 Care Service
Where is Premier23 Care Service located?
Premier23 Care Service is a home care agency based in Basingstoke, Hampshire (RG24 8AG), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Premier23 Care Service provide?
Premier23 Care Service is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support. The full list of services is shown on this page.
Does Premier23 Care Service provide dementia care?
Yes. Premier23 Care Service supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Premier23 Care Service
Can they support someone living with dementia at home?
Yes. Yes. Premier23 Care Service is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Premier23 Care Service covers roughly 10 miles from Basingstoke.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Premier23 Care Service has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Premier23 Care Service. Actual fees depend on the room, the level of care and how it is funded.
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