Mercy Home Care Services
Mercy Home Care Services is a home care agency in Basingstoke, Hampshire (RG24 9GF). It holds a CQC rating of Good.
About Mercy Home Care Services
At Mercy Home Care, we provide personalised home care to people living in Basingstoke and the surrounding areas of Hampshire. We come to you, supporting you in the place you know best, your own home, so that you can maintain your independence and continue living life on your own terms. We work with a wide range of people, including older adults, younger adults, and individuals living with dementia, learning disabilities, autism, mental health conditions, physical disabilities, visual or hearing impairments, and eating disorders. We understand that no two people are the same, and we take time at the outset to understand what matters most to each person we support. Care plans are built around the individual, not the other way around. Dementia care is something we approach with particular thoughtfulness. We know how important consistency and familiarity are for someone living with dementia, and we work hard to ensure that the people we support feel safe, calm and respected in their own surroundings. For those living with learning disabilities, autism or mental health conditions, we recognise that the right kind of support looks very different from person to person. We listen carefully, communicate openly, and adjust our approach as needs change over time. We are proud that our most recent Care Quality Commission inspection rated us as Good. That matters to us, not simply as a formal recognition, but because it reflects the standard of care we genuinely strive to provide every day. If you are looking for care for yourself or someone close to you, we would welcome the chance to have a conversation. There is no pressure and no obligation. We simply want to understand your situation and explain honestly how we might be able to help. Please do get in touch with our team in Basingstoke and we will do our best to answer your questions.
Care provided at Mercy Home Care Services
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Eating disorder support
- Covers approximately 10 miles
- Last CQC inspection: 25 February 2020
Read the full inspection report on the CQC website.
Common questions about Mercy Home Care Services
Where is Mercy Home Care Services located?
Mercy Home Care Services is a home care agency based in Basingstoke, Hampshire (RG24 9GF), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Mercy Home Care Services provide?
Mercy Home Care Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Mercy Home Care Services's CQC rating?
Mercy Home Care Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 25 February 2020. You can read the full CQC report from the link on this page.
Does Mercy Home Care Services provide dementia care?
Yes. Mercy Home Care Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Mercy Home Care Services
Can they support someone living with dementia at home?
Yes. Yes. Mercy Home Care Services Ltd is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Mercy Home Care Services Ltd covers roughly 10 miles from Basingstoke.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Mercy Home Care Services Ltd has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Mercy Home Care Services Ltd. Actual fees depend on the room, the level of care and how it is funded.
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