Maycare
Maycare is a home care agency in Basingstoke, Hampshire (RG24 9NP). It holds a CQC rating of Requires Improvement.
About Maycare
We at Maycare are proud to provide compassionate home care across Basingstoke and the surrounding Hampshire communities, supporting people to live well and safely in the place they know best: their own home. As a dedicated home care agency serving the RG postcode area, we bring personalised support directly to those who need it. Operating throughout Basingstoke and the wider South East, our team travels to residents across town, delivering care in the familiar comfort of their own surroundings. This community based approach means that the people we support remain connected to the neighbourhoods, gardens, and homes they cherish, whilst receiving the professional assistance they need to thrive day to day. Our care is thoughtfully tailored to a broad range of needs. We support older people who wish to maintain their independence at home, as well as younger adults who benefit from consistent, respectful assistance. Our team is experienced in caring for individuals with learning disabilities and autism, offering routines and communication styles that honour each person's preferences. For those living with mental health needs, we provide steady, understanding support that promotes wellbeing and confidence. We also assist people with physical disabilities and those with visual or hearing impairments, adapting our approach so that every interaction feels considered, dignified, and empowering. In practice, this means families can trust that their loved one is being cared for by people who take the time to understand them as an individual. Whether it is help with personal care, medication support, meal preparation, companionship, or assistance with mobility, our aim is always to enhance quality of life whilst preserving choice and independence. We believe that good home care is about relationships as much as tasks, and we work closely with families to keep everyone informed and involved. At our most recent Care Quality Commission inspection in April 2023, we received an overall rating of Requires Improvement. Within that inspection, we were rated Good for being Effective, Caring, and Responsive, reflecting the warmth, skill, and attentiveness our team brings to every visit. The areas identified for improvement, Safe and Well led, are ones we take seriously, and we are committed to strengthening our practice so that every family can feel complete confidence in the care we provide. Transparency matters to us, and we welcome open conversations with families about how we are progressing. Choosing home care is one of the most important decisions a family can make, and we understand that trust is earned through consistency, kindness, and clear communication. If you are exploring care options for yourself or someone you love in Basingstoke or the wider Hampshire area, we would be glad to hear from you. Please get in touch to discuss how we might support your family, answer your questions, and help you feel reassured about the road ahead.
Care provided at Maycare
- Older person care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 12 April 2023
Read the full inspection report on the CQC website.
Common questions about Maycare
Where is Maycare located?
Maycare is a home care agency based in Basingstoke, Hampshire (RG24 9NP), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Maycare provide?
Maycare is registered to provide care in people’s own homes, with support that includes Older person care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Maycare's CQC rating?
Maycare is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 12 April 2023. You can read the full CQC report from the link on this page.
Questions families ask about Maycare
Can they support someone living with dementia at home?
No. Maycare does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Maycare covers roughly 10 miles from Basingstoke.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Maycare has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Maycare. Actual fees depend on the room, the level of care and how it is funded.
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