Helping Hands
Helping Hands is a home care agency in Basingstoke, Hampshire (RG22 4AG). It holds a CQC rating of Good.
About Helping Hands
We at Helping Hands Basingstoke are proud to offer trusted home care throughout Basingstoke and the surrounding Hampshire communities, supporting people to live safely and comfortably in the place they know best: their own home. As a home care agency covering the RG postcode area, our team travels to you, bringing personalised support directly to your doorstep. Whether you live in a quiet residential street, a village on the edge of town, or closer to the heart of Basingstoke, our carers arrive ready to fit seamlessly into your daily routine, respecting your home, your preferences, and your independence at every visit. Our care is built around the individual, and we support a wide range of needs. For older people, we offer companionship, help with personal care, medication support, and assistance with the everyday tasks that can become more challenging over time. For those living with dementia, our approach is gentle, patient, and consistent, providing familiar faces and calm routines that help reduce anxiety and preserve dignity. We also support adults with learning disabilities and autism, working closely with each person to understand how they communicate, what brings them comfort, and how they wish to spend their day. For people with physical disabilities and younger adults with complex needs, we provide practical, respectful assistance that enables greater freedom, confidence, and participation in the things that matter most. What this means in practice for families is peace of mind. It means knowing that a loved one is receiving thoughtful, tailored support from carers who genuinely take the time to build a relationship. It means fewer worries about safety, nutrition, and wellbeing, and more moments to simply enjoy being a son, daughter, partner, or friend rather than a full time carer. The Care Quality Commission has rated us Good overall, following our most recent inspection in November 2022. We were rated Good for being Safe, Caring, Responsive, and Well led, reflecting the compassion of our team, the trust placed in us by the people we support, and the strength of our leadership. Our Effective rating of Requires Improvement is something we take seriously, and we continue to invest in training, supervision, and quality assurance so that every aspect of our care reflects the high standards families rightly expect. If you are exploring home care options in Basingstoke for yourself or someone you love, we would be delighted to hear from you. Choosing care is a deeply personal decision, and we are here to listen, answer your questions, and help you feel confident about the next step. Get in touch with our friendly team to arrange a conversation and discover how we can help your family find the support and reassurance you are looking for.
Care provided at Helping Hands
- Older person care
- Dementia care
- Learning disability and autism support
- Physical disability support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 3 November 2022
Read the full inspection report on the CQC website.
Common questions about Helping Hands
Where is Helping Hands located?
Helping Hands is a home care agency based in Basingstoke, Hampshire (RG22 4AG), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Helping Hands provide?
Helping Hands is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Learning disability and autism support, Physical disability support, Younger adults care. The full list of services is shown on this page.
What is Helping Hands's CQC rating?
Helping Hands is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 3 November 2022. You can read the full CQC report from the link on this page.
Does Helping Hands provide dementia care?
Yes. Helping Hands supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Helping Hands
Can they support someone living with dementia at home?
Yes. Yes. Helping Hands Basingstoke is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Helping Hands Basingstoke covers roughly 10 miles from Basingstoke.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Helping Hands Basingstoke has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Helping Hands Basingstoke. Actual fees depend on the room, the level of care and how it is funded.
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