24/7 Exceptional care
24/7 Exceptional care is a home care agency in Basingstoke, Hampshire (RG24 8PE).
About 24/7 Exceptional care
At 24/7 Exceptional Care, we provide home care to people living in Basingstoke and the surrounding areas of Hampshire. Our work is built around one straightforward idea: that people should be able to live well in their own homes, with support that fits around them rather than the other way around. We support a wide range of people, including older adults, younger adults, and those living with dementia, mental health conditions, and physical disabilities. Every person who comes to us has different needs and different priorities, and we take time at the outset to understand what matters most to each individual before care begins. That means care plans are shaped by real conversations, not assumptions. Home care works best when there is genuine consistency. We aim to ensure that the people we support see familiar faces and can build trust with their carers over time. We understand how much it means to feel comfortable with the person coming through your door, and we take that responsibility seriously. We are registered with the Care Quality Commission, which regulates and inspects care providers across England. As with any provider, we welcome that oversight as part of our commitment to delivering care that is safe, respectful, and responsive. Whether someone needs support for a few hours each week or requires more intensive daily assistance, we are here to help. We also recognise that families and loved ones often carry a great deal of worry when it comes to arranging care, and we are always happy to have an open and honest conversation about what we can offer and how we can help. If you would like to find out more about how we can support you or someone you care about, please do not hesitate to get in touch. We are always glad to hear from you.
Care provided at 24/7 Exceptional care
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Younger adults care
- Covers approximately 10 miles
Read the full inspection report on the CQC website.
Common questions about 24/7 Exceptional care
Where is 24/7 Exceptional care located?
24/7 Exceptional care is a home care agency based in Basingstoke, Hampshire (RG24 8PE), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does 24/7 Exceptional care provide?
24/7 Exceptional care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Younger adults care. The full list of services is shown on this page.
Does 24/7 Exceptional care provide dementia care?
Yes. 24/7 Exceptional care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about 24/7 Exceptional care
Can they support someone living with dementia at home?
Yes. Yes. 24/7 Exceptional care limited is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. 24/7 Exceptional care limited covers roughly 10 miles from Basingstoke.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
24/7 Exceptional care limited has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from 24/7 Exceptional care limited. Actual fees depend on the room, the level of care and how it is funded.
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