Request Services
Request Services is a home care agency in Alton, Hampshire (GU34 2QW). It holds a CQC rating of Good.
About Request Services
We provide care and support to people in their own homes in Alton and the surrounding part of Hampshire. We work with older people and with younger adults, and our experience covers dementia, learning disabilities and autism, physical disabilities, and sight and hearing loss. Everything begins with a visit at home, because what somebody needs is obvious in their own kitchen and seldom obvious on a form. We want to know how the household runs, who is already helping, what the person manages perfectly well without us and where help would make a real difference. The plan comes out of that conversation and belongs to the person to change. Support may be a single daily call for personal care and medication, several visits covering meals, housework, shopping and company, or longer stretches for somebody who should not be alone for long. Across the range of needs we meet, training is practical rather than nominal, and our carers have the knowledge for the people they visit before they go out to them. Continuity is what families notice most, so we keep rounds tight and local, send the same carers wherever the rota allows, and say in advance when a new face is coming. Our carers are checked, trained and supervised. Our most recent inspection by the Care Quality Commission rated us good overall.
Care provided at Request Services
- Older person care
- Dementia care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 6 October 2020
Read the full inspection report on the CQC website.
Common questions about Request Services
Where is Request Services located?
Request Services is a home care agency based in Alton, Hampshire (GU34 2QW), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Request Services provide?
Request Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Request Services's CQC rating?
Request Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 6 October 2020. You can read the full CQC report from the link on this page.
Does Request Services provide dementia care?
Yes. Request Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Request Services
Can they support someone living with dementia at home?
Yes. Yes. Request Services Ltd is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Request Services Ltd covers roughly 10 miles from Alton.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Request Services Ltd has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Request Services Ltd. Actual fees depend on the room, the level of care and how it is funded.
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