Home Instead
Home Instead is a home care agency in Alton, Hampshire (GU34 4BY). It holds a CQC rating of Good.
About Home Instead
We at Home Instead are proud to provide compassionate home care across Alton and the surrounding communities of Hampshire, supporting people to live safely and comfortably in the place they know best: their own home. Based in the GU postcode area, our team serves families throughout Alton and the wider South East, bringing personalised care directly to the doorsteps of those who need it. By delivering support within familiar surroundings, we help residents maintain their routines, cherished belongings, and connections to the neighbourhoods they love, whilst also offering peace of mind to relatives who may live further afield. Our care is thoughtfully tailored to meet a wide spectrum of needs. We specialise in older person care and dementia care, offering gentle, consistent support for those navigating memory loss and the challenges that come with ageing. For younger adults and individuals living with learning disabilities or autism, we provide understanding, respectful assistance that promotes independence and confidence. We also support people with mental health needs, physical disabilities, and visual or hearing impairments, adapting our approach so that every person feels heard, valued, and empowered in their daily life. In practice, this means our care can encompass everything from companionship and help with daily routines to more specialised support for complex conditions. Families can take comfort in knowing that a familiar, trusted presence is visiting their loved one, offering not just practical assistance but genuine human connection. We are proud to hold an overall rating of Good from the Care Quality Commission, with an Outstanding rating in the Caring domain, following our most recent inspection. This Outstanding recognition reflects what sits at the very heart of what we do: treating every person with warmth, dignity, and respect. Our ratings of Good across Safe, Effective, Responsive, and Well-led further reassure families that our care is dependable, thoughtful, and grounded in strong leadership. If you are exploring home care options for a loved one in Alton or the surrounding areas, we warmly invite you to get in touch. Choosing care is a deeply personal decision, and we are here to listen, to answer your questions, and to help you find the right path forward with kindness and clarity.
Care provided at Home Instead
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 27 February 2019
Read the full inspection report on the CQC website.
Common questions about Home Instead
Where is Home Instead located?
Home Instead is a home care agency based in Alton, Hampshire (GU34 4BY), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Home Instead provide?
Home Instead is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Home Instead's CQC rating?
Home Instead is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 27 February 2019. You can read the full CQC report from the link on this page.
Does Home Instead provide dementia care?
Yes. Home Instead supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Home Instead
Can they support someone living with dementia at home?
Yes. Yes. Home Instead is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Home Instead covers roughly 10 miles from Alton.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Home Instead has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Home Instead. Actual fees depend on the room, the level of care and how it is funded.
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