TLC Support Services

TLC Support Services is a home care agency in Wotton-under-Edge, Gloucestershire (GL12 7BX). It holds a CQC rating of Outstanding.

About TLC Support Services

At TLC Support, we provide home care to people living in Wotton-under-Edge and the surrounding areas of Gloucestershire. We work with a wide range of individuals, including older people, younger adults, people living with dementia, those with learning disabilities or autism, and people managing mental health conditions, physical disabilities, or visual and hearing impairments. Our aim is straightforward: to support people to live well in their own homes, on their own terms. We know that inviting a care provider into your home is a big decision, and we do not take that trust lightly. From the very first conversation, we take the time to understand what matters to each person, not just their care needs but their routines, preferences, and the things that make their day feel like their own. That understanding shapes everything we do. Our team is made up of people who genuinely get to know the individuals they support. Consistency matters in home care, and we work hard to make sure people see familiar faces rather than a revolving door of different carers. When someone knows and trusts the person coming through their door, care simply works better. We are proud that our most recent Care Quality Commission inspection rated us as Good. That reflects the effort our whole team puts in day to day, and it gives families some reassurance that the care their loved ones receive meets a recognised standard. Whether someone needs a little help getting started in the morning, support with medication, companionship, or more complex care, we are here to have an honest conversation about what we can offer. We cover Wotton-under-Edge and the wider Gloucestershire area, so if you are wondering whether we might be the right fit, please do get in touch. We are always happy to talk things through.

Care provided at TLC Support Services

Read the full inspection report on the CQC website.

Common questions about TLC Support Services

Where is TLC Support Services located?

TLC Support Services is a home care agency based in Wotton-under-Edge, Gloucestershire (GL12 7BX), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does TLC Support Services provide?

TLC Support Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is TLC Support Services's CQC rating?

TLC Support Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Outstanding following its last inspection on 24 April 2026. You can read the full CQC report from the link on this page.

Does TLC Support Services provide dementia care?

Yes. TLC Support Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about TLC Support Services

Can they support someone living with dementia at home?

Yes. Yes. TLC Support Services Limited is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. TLC Support Services Limited covers roughly 10 miles from Wotton-under-Edge.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the South West

TLC Support Services Limited has not published its fees yet. These are typical hourly rates for the South West, so you know roughly what to expect before you call.

Indicative figures for the South West, not a quote from TLC Support Services Limited. Actual fees depend on the room, the level of care and how it is funded.

More about the care at TLC Support Services

Dementia Care at TLC Support Services

Familiar faces and a settled timetable do more for dementia at home than any amount of equipment. TLC Support Services is registered for dementia care, which sets out the scope of its permission. Ask how many different carers would come in a month and whether call times stay the same. Ask what carers do when washing is refused, when meals go uneaten, or when someone leaves the house alone. Ask too how the agency tells the family what it has noticed, and when it would say more help is needed.

Home Care at TLC Support Services

An outstanding rating is rare in home care, and TLC Support Services holds one from an inspection in April 2026. The registration itself covers personal care delivered in people's own homes, from a single daily call to help at several points. Charging is by the hour, with South West rates generally £28 to £33, so ask for the full schedule including weekends and bank holidays. Ask who writes the care plan, how often it is reviewed and how the agency supervises its carers in practice. Even with a strong rating, ask what happens when a visit is missed and how complaints are handled.

Older Person Care at TLC Support Services

Most of what is needed in later life is small, specific and expected at a particular time of day. TLC Support Services in Wotton under Edge is registered to provide personal care at home, covering washing, dressing, medicines, meals and company. Ask what a visit covers and how long it lasts, because that determines whether there is time to talk. Ask whether the same carers attend, how holidays are covered and whether early or late calls are available. Rates across the South West commonly fall between £28 and £33 an hour. Gloucestershire can assess whether someone qualifies for funded support or a direct payment.

Mental Health at TLC Support Services

Reliable visits and a matter of fact manner do most of the good in mental health support at home. TLC Support Services is registered to support adults with mental health conditions. Ask what training the carers have had, how the agency works with community mental health services, and what the plan is during a crisis.

Visual and Hearing Impairment at TLC Support Services

When sight or hearing fades, the way a carer enters a room and speaks becomes part of the care itself. TLC Support Services is registered to support people with a visual or hearing impairment. Ask how carers announce themselves, whether they can guide someone outdoors, and how hearing aids and large print paperwork are managed.

Younger Adults at TLC Support Services

Support for someone under sixty five has to leave room for a job, a course, a family and a social life. TLC Support Services is registered to work with younger adults. Ask how far visit times can flex, how carers are matched, and what help exists with transport and community activities.

Learning Disability and Autism at TLC Support Services

What matters most for an adult with a learning disability or autism is support that follows their own pattern of living. TLC Support Services is registered for this support. Ask how plans are agreed with the person, how sensory and communication needs are noted, and how the council reviews the arrangement.

Physical Disability at TLC Support Services

Independence for a disabled adult at home comes down to adaptations in the house and skill in the carers. TLC Support Services is registered to support adults with a physical disability. Ask about hoist and sling training, whether two carers attend transfers, and how the agency works with occupational therapists on adaptations.

Explore more

More home care in Wotton-under-Edge

Browse all home care in Wotton-under-Edge.