Five Valleys Care
Five Valleys Care is a home care agency in Stonehouse, Gloucestershire (GL10 3SL). It holds a CQC rating of Requires Improvement.
About Five Valleys Care
We at Five Valleys Care are a home care agency proudly supporting people across Stonehouse and the surrounding communities of Gloucestershire, delivering compassionate, person centred home care that helps people live well in the place they know best: their own home. Nestled within the picturesque Five Valleys area of the GL postcode region, our team is rooted in the heart of Stonehouse and the wider South West. From this central base, we reach out to households across the local towns and villages, bringing dependable, familiar support to doorsteps throughout the area. Being local matters to us; it means our carers understand the community, the lanes, and the lives of the people they visit, and it allows us to respond with warmth and consistency to those who depend on us. Our care is shaped around the individual. We offer general home care for those who need a helping hand with daily routines, alongside specialist support for people living with dementia, learning disabilities and autism, mental health conditions, and physical disabilities. In practice, this means we take time to truly understand each person we visit: their history, their preferences, the small rituals that bring comfort, and the goals that matter most to them. For someone living with dementia, that might mean gentle, familiar routines and patient companionship. For an adult with a learning disability or autism, it might mean steady, predictable support that nurtures independence and confidence. For those navigating mental health challenges or physical disabilities, it means practical assistance paired with genuine understanding and respect. We know that choosing home care for a loved one is rarely a simple decision. Families often come to us during moments of uncertainty, looking for reassurance that the person they care about will be treated with dignity, listened to, and supported with kindness. Our aim is to offer exactly that: a calm, capable presence in the home, and a reliable point of contact for relatives who want to stay closely involved. Our most recent CQC inspection, carried out in November 2022, rated us as Requires Improvement overall, with Good ratings in the Effective, Caring, and Responsive domains, and Requires Improvement in Safe and Well led. We share this openly because honesty matters to families making important decisions. The Good ratings reflect what we hold dear: the kindness of our carers, the effectiveness of the support we provide, and our commitment to responding to the changing needs of those in our care. The areas identified for improvement are ones we take seriously, and we are dedicated to strengthening our practices so that every aspect of what we do meets the high standard our community deserves. If you are exploring home care options for yourself or someone you love in Stonehouse or across Gloucestershire, we warmly invite you to get in touch. We are happy to talk through your situation, answer questions, and help you understand how thoughtful support at home could make a meaningful difference. Whatever stage you are at in your journey, you are welcome here, and we would be honoured to walk alongside your family.
Care provided at Five Valleys Care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Covers approximately 10 miles
- Last CQC inspection: 26 November 2022
Read the full inspection report on the CQC website.
Common questions about Five Valleys Care
Where is Five Valleys Care located?
Five Valleys Care is a home care agency based in Stonehouse, Gloucestershire (GL10 3SL), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Five Valleys Care provide?
Five Valleys Care is registered to provide care in people’s own homes, with support that includes Dementia care, Mental health care, Learning disability and autism support, Physical disability support. The full list of services is shown on this page.
What is Five Valleys Care's CQC rating?
Five Valleys Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 26 November 2022. You can read the full CQC report from the link on this page.
Does Five Valleys Care provide dementia care?
Yes. Five Valleys Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Five Valleys Care
Can they support someone living with dementia at home?
Yes. Yes. Five Valleys Care Ltd is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Five Valleys Care Ltd covers roughly 10 miles from Stonehouse.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South West
Five Valleys Care Ltd has not published its fees yet. These are typical hourly rates for the South West, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the South West, not a quote from Five Valleys Care Ltd. Actual fees depend on the room, the level of care and how it is funded.
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