Firstcall 247 Limited ()
Firstcall 247 Limited () is a home care agency in Gloucester, Gloucestershire (GL1 4HY).
About Firstcall 247 Limited ()
We at Firstcall 247 (Gloucestershire) are proud to offer compassionate home care across Gloucester and the surrounding communities of Gloucestershire, supporting people to live well and safely in the place they know best: their own home. Rooted in the heart of the South West within the GL postcode area, our team travels throughout Gloucester and its neighbouring villages to bring personalised support directly to your doorstep. Home care means care shaped around familiar surroundings, cherished routines, and the comfort of family photographs on the mantelpiece. Whether you live in a bustling residential street, a quiet country lane, or a supported living setting, our carers arrive ready to fit gently into the rhythm of your day. Our specialisms reflect the diverse needs of the people we support. For older people, we offer thoughtful companionship, help with daily routines, medication reminders, and practical assistance that preserves dignity and independence. Our dementia care is delivered with patience and understanding, using approaches that reduce distress, build trust, and honour the person behind the diagnosis. For families, this often means peace of mind that a loved one is not only safe but genuinely seen and understood. We also support adults living with learning disabilities and autism, adopting a person centred approach that respects individual communication styles, sensory needs, and personal goals. For those experiencing mental health challenges, our carers offer steady, non judgemental support that promotes wellbeing, encourages routine, and works alongside wider healthcare professionals. Adults with physical disabilities receive practical help with mobility, personal care, and household tasks, always delivered in a way that empowers rather than takes over. For people with visual or hearing impairments, we adapt how we communicate, taking time to ensure information is clear, accessible, and never rushed. Our support for younger adults recognises that care needs do not begin at retirement, and we work hard to enable independence, social connection, and the pursuit of personal ambitions. We also offer sensitive support for people living with eating disorders, working carefully within care plans devised by clinicians and families to promote recovery in a way that feels safe and respectful. As a newly registered provider, our CQC overall rating is currently listed as Not Yet Rated. This simply means the Care Quality Commission has yet to complete a formal inspection, and it should not be mistaken for a reflection on the standard of care delivered. We welcome the scrutiny that inspection brings and are committed to transparent, high quality practice from the very first visit. Families are encouraged to speak with us directly about our policies, training, and how we ensure safe, kind, and responsive care every day. Choosing home care is a deeply personal decision, and we understand how much thought and love goes into finding the right support for someone you cherish. If you are exploring options in Gloucester or the wider Gloucestershire area, we would be delighted to hear from you, answer your questions, and arrange a friendly conversation about how we might help. Whatever the need, whatever the circumstance, we are here to listen first and support with care.
Care provided at Firstcall 247 Limited ()
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Eating disorder support
- Covers approximately 10 miles
Read the full inspection report on the CQC website.
Common questions about Firstcall 247 Limited ()
Where is Firstcall 247 Limited () located?
Firstcall 247 Limited () is a home care agency based in Gloucester, Gloucestershire (GL1 4HY), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Firstcall 247 Limited () provide?
Firstcall 247 Limited () is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
Does Firstcall 247 Limited () provide dementia care?
Yes. Firstcall 247 Limited () supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Firstcall 247 Limited ()
Can they support someone living with dementia at home?
Yes. Yes. Firstcall 247 Limited (Gloucestershire) is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Firstcall 247 Limited (Gloucestershire) covers roughly 10 miles from Gloucester.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South West
Firstcall 247 Limited (Gloucestershire) has not published its fees yet. These are typical hourly rates for the South West, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the South West, not a quote from Firstcall 247 Limited (Gloucestershire). Actual fees depend on the room, the level of care and how it is funded.
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