Comfort Call - Cheltenham
Comfort Call - Cheltenham is a home care agency in Gloucester, Gloucestershire (GL1 2EP). It holds a CQC rating of Good.
About Comfort Call - Cheltenham
Comfort Call provides care and support to people in their own homes across Gloucestershire, working from Gloucester and covering Cheltenham and the surrounding area. We work with older people, younger adults, people living with dementia, people managing mental health conditions, people with physical disabilities and people with sight or hearing loss. Support belongs to the person receiving it. It is their home, their routine and their decision how help happens, and we fit around that rather than expecting the reverse. We visit first and take our time over the conversation, because what families assume is difficult and what the person finds difficult are often not the same thing. From that conversation we agree a plan, with family or an advocate involved whenever somebody wants them there, and we revise it as circumstances change rather than at fixed review dates. Visits cover personal care, medication, meals and drinks, housework and laundry, shopping, getting to appointments, and company for people whose days have grown quiet. For people living with dementia we keep the same small team visiting and work at their pace. Where somebody is managing a mental health condition we keep support consistent and work alongside their community team. Where sight or hearing is affected we think about how we announce ourselves. Our most recent overall rating from the Care Quality Commission is good. Please get in touch if you would like to talk things through.
Care provided at Comfort Call - Cheltenham
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 7 March 2018
Read the full inspection report on the CQC website.
Common questions about Comfort Call - Cheltenham
Where is Comfort Call - Cheltenham located?
Comfort Call - Cheltenham is a home care agency based in Gloucester, Gloucestershire (GL1 2EP), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Comfort Call - Cheltenham provide?
Comfort Call - Cheltenham is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Comfort Call - Cheltenham's CQC rating?
Comfort Call - Cheltenham is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 7 March 2018. You can read the full CQC report from the link on this page.
Does Comfort Call - Cheltenham provide dementia care?
Yes. Comfort Call - Cheltenham supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Comfort Call - Cheltenham
Can they support someone living with dementia at home?
Yes. Yes. Comfort Call - Cheltenham is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Comfort Call - Cheltenham covers roughly 10 miles from Gloucester.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South West
Comfort Call - Cheltenham has not published its fees yet. These are typical hourly rates for the South West, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the South West, not a quote from Comfort Call - Cheltenham. Actual fees depend on the room, the level of care and how it is funded.
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