Arriva Care Services
Arriva Care Services is a home care agency in Gloucester, Gloucestershire (GL2 5FW). It holds a CQC rating of Good.
About Arriva Care Services
We at Arriva Care Services are proud to provide compassionate home care across Gloucester and the wider Gloucestershire community, supporting people to live safely and comfortably in the place they know best: their own home. Because our care is delivered in your own surroundings, the environment is entirely yours. Whether you live in a family home in a quiet Gloucester neighbourhood, a village property in the surrounding countryside, or a flat closer to the city centre, our team travels to you throughout the GL postcode area. This means familiar routines, treasured belongings, and cherished memories remain at the heart of daily life, whilst we adapt our support to fit seamlessly around your household. Our specialisms reflect the diverse needs of the people we support. We provide care for older adults who may need a helping hand with everyday tasks, personal care, or companionship, as well as tailored support for younger adults living with a range of conditions. Our experience extends to supporting individuals with learning disabilities and autism, people managing mental health needs, and those living with physical disabilities. In practice, this means we take time to understand each person as an individual, building a care plan that respects their preferences, promotes independence, and gives families genuine peace of mind. For loved ones, it also means knowing there is a consistent, understanding team helping with everything from medication prompts and mobility support to the small daily kindnesses that make a real difference. Families researching care want reassurance that standards are being met, and we are pleased that our most recent Care Quality Commission inspection, carried out on 11 May 2023, awarded us an overall rating of Good. Every individual domain assessed by the CQC, Safe, Effective, Caring, Responsive, and Well led, was also rated Good. This independent verification reflects the values we work to every day: keeping people safe, delivering care that improves wellbeing, treating everyone with warmth and dignity, responding to changing needs, and being led by a team committed to doing things properly. If you are exploring home care options for yourself or someone you love in Gloucester, we warmly invite you to get in touch. Choosing care is a deeply personal decision, and we are here to listen, answer your questions, and help you feel confident about the next step.
Care provided at Arriva Care Services
- Older person care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 11 May 2023
Read the full inspection report on the CQC website.
Common questions about Arriva Care Services
Where is Arriva Care Services located?
Arriva Care Services is a home care agency based in Gloucester, Gloucestershire (GL2 5FW), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Arriva Care Services provide?
Arriva Care Services is registered to provide care in people’s own homes, with support that includes Older person care, Mental health care, Learning disability and autism support, Physical disability support, Younger adults care. The full list of services is shown on this page.
What is Arriva Care Services's CQC rating?
Arriva Care Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 11 May 2023. You can read the full CQC report from the link on this page.
Questions families ask about Arriva Care Services
Can they support someone living with dementia at home?
No. Arriva Care Services Limited does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Arriva Care Services Limited covers roughly 10 miles from Gloucester.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South West
Arriva Care Services Limited has not published its fees yet. These are typical hourly rates for the South West, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the South West, not a quote from Arriva Care Services Limited. Actual fees depend on the room, the level of care and how it is funded.
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