Crossroads Care - Forest of Dean and Herefordshire

Crossroads Care - Forest of Dean and Herefordshire is a home care agency in Cinderford, Gloucestershire (GL14 2AB). It holds a CQC rating of Good.

About Crossroads Care - Forest of Dean and Herefordshire

Crossroads Care works across the Forest of Dean and Herefordshire, supporting people in their own homes and giving family carers a break. We work with older people and younger adults, with people living with dementia or mental ill health, with people who have physical disabilities or sight and hearing loss, and with adults who have a learning disability or are autistic. Much of our work is respite in the proper sense: somebody reliable sitting with a person so that the relative who cares for them can go out, sleep, or simply have a few hours that belong to them. Family carers hold a great deal together, usually without much recognition, and a break only works if it is genuinely restful, which means trusting whoever takes over. We also provide the practical support that keeps people at home: help with washing and dressing, support with medication, getting out to appointments, and company. We get to know the person before we start, learn how they communicate, and keep the same staff going to the same households wherever we can. This is a rural area, and we plan rotas honestly rather than promising times we cannot keep. Our most recent rating from the Care Quality Commission is good. Please get in touch if you would like to talk through what would help.

Care provided at Crossroads Care - Forest of Dean and Herefordshire

Read the full inspection report on the CQC website.

Common questions about Crossroads Care - Forest of Dean and Herefordshire

Where is Crossroads Care - Forest of Dean and Herefordshire located?

Crossroads Care - Forest of Dean and Herefordshire is a home care agency based in Cinderford, Gloucestershire (GL14 2AB), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Crossroads Care - Forest of Dean and Herefordshire provide?

Crossroads Care - Forest of Dean and Herefordshire is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Crossroads Care - Forest of Dean and Herefordshire's CQC rating?

Crossroads Care - Forest of Dean and Herefordshire is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 17 August 2019. You can read the full CQC report from the link on this page.

Does Crossroads Care - Forest of Dean and Herefordshire provide dementia care?

Yes. Crossroads Care - Forest of Dean and Herefordshire supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Crossroads Care - Forest of Dean and Herefordshire

Can they support someone living with dementia at home?

Yes. Yes. Crossroads Care - Forest of Dean and Herefordshire is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Crossroads Care - Forest of Dean and Herefordshire covers roughly 10 miles from Cinderford.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the South West

Crossroads Care - Forest of Dean and Herefordshire has not published its fees yet. These are typical hourly rates for the South West, so you know roughly what to expect before you call.

Indicative figures for the South West, not a quote from Crossroads Care - Forest of Dean and Herefordshire. Actual fees depend on the room, the level of care and how it is funded.

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