Shine Care Limited North East Office
Shine Care Limited North East Office is a home care agency in Newcastle Upon Tyne, Gateshead (NE16 4AL). It holds a CQC rating of Good.
About Shine Care Limited North East Office
We at Shine Care North East Office are proud to provide compassionate home care across Newcastle Upon Tyne and the wider Gateshead area, supporting individuals to live safely and comfortably in the place they know best: their own home. Based in the North East and serving communities throughout the NE postcode area, our team travels to those who need us, bringing personalised support directly to the doorstep. Home care removes the upheaval of relocation, allowing residents to remain surrounded by familiar rooms, cherished belongings, treasured memories, and the local neighbourhood they have known for years. Whether visits are brief and practical or longer and more involved, we shape our support around each person's routine, preferences, and pace of life. Our specialisms reflect the diverse needs of the people we care for. We provide dedicated support for older people, including those living with dementia, offering gentle, patient assistance that prioritises dignity, reassurance, and continuity. For adults with learning disabilities or autism, we focus on enabling independence, encouraging choice, and supporting daily living in ways that feel empowering rather than intrusive. We also support individuals experiencing mental health challenges, providing steady, understanding companionship alongside practical help. For those with visual or hearing impairments, our team adapts communication and daily routines thoughtfully, ensuring every interaction is clear, calm, and considerate. Younger adults navigating complex needs will find a team that listens carefully and responds flexibly, recognising that care is never one size fits all. In practice, this means families can expect a team that arrives on time, communicates openly, and works closely with loved ones to ensure everyone feels informed and involved. From assistance with personal care, medication prompts, and meal preparation, to companionship, mobility support, and help maintaining hobbies and community connections, our aim is always to make daily life easier whilst preserving the freedoms that matter most. We are rated Good by the Care Quality Commission across every domain assessed: Safe, Effective, Caring, Responsive, and Well led. This consistent Good rating, awarded following inspection, reflects our commitment to delivering care that is not only safe and effective but also genuinely kind, thoughtfully tailored to each individual, and guided by strong leadership. For families, it offers reassurance that the care their loved one receives is grounded in recognised standards of quality and accountability. Choosing home care is a deeply personal decision, and we understand how important it is to feel confident in the people entering your loved one's home. We warmly invite families across Newcastle Upon Tyne, Gateshead, and the surrounding areas to get in touch with us to learn more about how we can help. Whether you are exploring options for the first time or seeking a trusted team to take over an existing care plan, we are here to listen, answer your questions, and walk alongside you every step of the way.
Care provided at Shine Care Limited North East Office
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 31 August 2019
Read the full inspection report on the CQC website.
Common questions about Shine Care Limited North East Office
Where is Shine Care Limited North East Office located?
Shine Care Limited North East Office is a home care agency based in Newcastle Upon Tyne, Gateshead (NE16 4AL), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Shine Care Limited North East Office provide?
Shine Care Limited North East Office is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Shine Care Limited North East Office's CQC rating?
Shine Care Limited North East Office is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 31 August 2019. You can read the full CQC report from the link on this page.
Does Shine Care Limited North East Office provide dementia care?
Yes. Shine Care Limited North East Office supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Shine Care Limited North East Office
Can they support someone living with dementia at home?
Yes. Yes. Shine Care Limited North East Office is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Shine Care Limited North East Office covers roughly 10 miles from Newcastle Upon Tyne.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the North East
Shine Care Limited North East Office has not published its fees yet. These are typical hourly rates for the North East, so you know roughly what to expect before you call.
- Home care (per hour): £24 to £29 per hour, typical range
Indicative figures for the North East, not a quote from Shine Care Limited North East Office. Actual fees depend on the room, the level of care and how it is funded.
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