Home Not Hospital Southwest
Home Not Hospital Southwest is a home care agency in St. Austell, Cornwall (PL26 8LG).
About Home Not Hospital Southwest
We at Home Not Hospital Southwest are proud to provide compassionate home care across St. Austell and the wider Cornwall community, supporting individuals who wish to remain in the comfort and familiarity of their own homes rather than move into a hospital or residential setting. Operating throughout the PL postcode area and surrounding parts of the South West, our team brings personalised care directly to where it matters most: your doorstep. St. Austell and its neighbouring villages offer a wonderful backdrop for home based living, with the Cornish coast, gardens, and tight knit communities providing the comfort of place that so many of our clients treasure. By delivering care in this familiar environment, we help residents maintain their routines, stay connected to loved ones, and continue enjoying the surroundings they have always called home. Our specialisms reflect the diverse needs of the people we support. We provide thoughtful older person care for those who may need a helping hand with daily living, companionship, or more complex ongoing support. Our home care offering is flexible and tailored, ranging from short visits to more involved packages, all designed around the individual rather than a one size fits all approach. For adults living with a learning disability or autism, we focus on enabling independence, respecting individual preferences, and building trusting relationships that allow each person to thrive in their own space. We also support younger adults whose circumstances mean that care at home is the right choice, helping them lead full and meaningful lives whilst receiving the practical support they need. In practice, this means families can expect a care partner who listens carefully, plans collaboratively, and treats every client as a whole person with their own history, interests, and aspirations. We understand that inviting a care provider into your home is a significant decision, and we work hard to ensure that every visit feels reassuring, respectful, and genuinely helpful. For relatives living further afield, we aim to be a trusted set of eyes and hands locally, offering peace of mind that your loved one is safe, comfortable, and well cared for. As a newer entrant on the Care Quality Commission register, Home Not Hospital Southwest is currently awaiting its first formal CQC inspection and therefore holds a status of Not Yet Rated. Rather than viewing this as a gap, we see it as an opportunity to build our reputation through the quality of care we deliver every single day. We are fully committed to meeting and exceeding the standards set by the regulator, and we welcome open conversations with families about our approach, our training, and our values whilst we work towards our first rating. If you are exploring home care options in St. Austell or elsewhere in Cornwall for an older relative, a younger adult, or someone with a learning disability or autism, we would be delighted to hear from you. Please get in touch to arrange a friendly, no obligation conversation about how we can support your family. Choosing care at home should feel like gaining a trusted ally, and at Home Not Hospital Southwest, that is exactly what we strive to be.
Care provided at Home Not Hospital Southwest
- Older person care
- Learning disability and autism support
- Younger adults care
- Covers approximately 10 miles
Read the full inspection report on the CQC website.
Common questions about Home Not Hospital Southwest
Where is Home Not Hospital Southwest located?
Home Not Hospital Southwest is a home care agency based in St. Austell, Cornwall (PL26 8LG), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Home Not Hospital Southwest provide?
Home Not Hospital Southwest is registered to provide care in people’s own homes, with support that includes Older person care, Learning disability and autism support, Younger adults care. The full list of services is shown on this page.
Questions families ask about Home Not Hospital Southwest
Can they support someone living with dementia at home?
No. Home Not Hospital Southwest does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Home Not Hospital Southwest covers roughly 10 miles from St. Austell.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South West
Home Not Hospital Southwest has not published its fees yet. These are typical hourly rates for the South West, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the South West, not a quote from Home Not Hospital Southwest. Actual fees depend on the room, the level of care and how it is funded.
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