Glassmoon Services

Glassmoon Services is a home care agency in Saltash, Cornwall (PL12 6LX). It holds a CQC rating of Good.
About Glassmoon Services
Glassmoon supports adults in their own homes and in supported living across Cornwall, working from our base in Saltash. We work with younger adults, people with a learning disability or autism, people living with mental ill health, people with physical disabilities and people whose sight or hearing is impaired. Our work is built around the idea that people should be running their own lives with support behind them rather than having their lives run for them. So we start with what somebody wants their week to look like, what they want to do for themselves and what they genuinely need help with, and we plan from there. Where a decision is difficult, our job is to help somebody make it rather than to make it on their behalf. A good deal of our effort goes into how people communicate. Where somebody uses signs, symbols, a communication aid or a personal set of gestures, we learn it, write it down and make sure every member of staff works the same way. We also put weight on consistency of staffing. Complex support only works when the people delivering it know the person well, so we keep teams small and we listen when somebody tells us a particular match is not right. Our most recent overall rating from the Care Quality Commission is good. Please get in touch if you would like to discuss support for yourself or somebody in your family.
Care provided at Glassmoon Services
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 2 September 2022
Read the full inspection report on the CQC website.
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Common questions about Glassmoon Services
Where is Glassmoon Services located?
Glassmoon Services is a home care agency based in Saltash, Cornwall (PL12 6LX), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Glassmoon Services provide?
Glassmoon Services is registered to provide care in people’s own homes, with support that includes Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Glassmoon Services's CQC rating?
Glassmoon Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 2 September 2022. You can read the full CQC report from the link on this page.
Questions families ask about Glassmoon Services
Can they support someone living with dementia at home?
No. Glassmoon Services Limited does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Glassmoon Services Limited covers roughly 10 miles from Saltash.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South West
Glassmoon Services Limited has not published its fees yet. These are typical hourly rates for the South West, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the South West, not a quote from Glassmoon Services Limited. Actual fees depend on the room, the level of care and how it is funded.
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