Complete Care & Support
Complete Care & Support is a home care agency in Launceston, Cornwall (PL15 7FJ). It holds a CQC rating of Good.
About Complete Care & Support
We at Complete Care & Support are proud to be a trusted home care agency serving Launceston and the surrounding communities across Cornwall. Our mission is simple: to help people live well in the place they love most, their own home, with the right support delivered by people who genuinely care. Based in the PL postcode area, we bring our care directly to residents throughout Launceston and the wider region. Home care means there is no unfamiliar building to adjust to, no packing away of treasured belongings, and no upheaval of daily routine. Instead, our team comes to you, weaving support seamlessly into the rhythm of your household so that familiar surroundings, cherished memories, and the comforts of home remain at the heart of everyday life. The care we provide is broad and thoughtfully tailored. For older people, we offer companionship and practical assistance that promotes independence whilst easing the tasks that have become more difficult. For those living with dementia, we take a patient, gentle approach that prioritises dignity, routine, and reassurance, giving families peace of mind that their loved one is understood and respected. We also support adults with learning disabilities and autism, delivering care that recognises each person as an individual with their own preferences, aspirations, and communication style. Our team is experienced in supporting people with mental health needs, offering steady, compassionate assistance that helps individuals feel safe and heard. For those with physical disabilities, we provide practical help with mobility, personal care, and daily tasks in a way that empowers rather than takes over. We also support people with visual and hearing impairments, adapting our communication and approach to ensure everyone feels fully included in decisions about their own care. In addition, we offer sensitive support for individuals living with eating disorders, recognising the importance of a calm, non judgemental, and consistent presence. For families, what all of this means is straightforward: whatever the challenge, we aim to be a dependable partner. We understand that arranging home care can feel like a significant step, often taken during a worrying or uncertain time. Our role is to listen carefully, understand what matters most to you and your loved one, and build a package of support that fits real life rather than a rigid template. The Care Quality Commission has rated us Good overall, with Good ratings across all five domains: Safe, Effective, Caring, Responsive, and Well led. This independent recognition reflects the standards we hold ourselves to every day, from the way we safeguard those in our care to the leadership that guides our team. For families weighing up their options, we hope this offers meaningful reassurance that the people supporting your loved one are held to a high and consistent standard. If you are exploring home care in Launceston or the surrounding parts of Cornwall, we would be delighted to hear from you. Whether you are ready to arrange support or simply looking for a friendly conversation to understand what might be possible, please reach out. Choosing care is a deeply personal decision, and we are here to walk that journey with you at your own pace.
Care provided at Complete Care & Support
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Eating disorder support
- Covers approximately 10 miles
- Last CQC inspection: 21 December 2019
Read the full inspection report on the CQC website.
Common questions about Complete Care & Support
Where is Complete Care & Support located?
Complete Care & Support is a home care agency based in Launceston, Cornwall (PL15 7FJ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Complete Care & Support provide?
Complete Care & Support is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Complete Care & Support's CQC rating?
Complete Care & Support is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 21 December 2019. You can read the full CQC report from the link on this page.
Does Complete Care & Support provide dementia care?
Yes. Complete Care & Support supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Complete Care & Support
Can they support someone living with dementia at home?
Yes. Yes. Complete Care & Support Ltd is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Complete Care & Support Ltd covers roughly 10 miles from Launceston.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South West
Complete Care & Support Ltd has not published its fees yet. These are typical hourly rates for the South West, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the South West, not a quote from Complete Care & Support Ltd. Actual fees depend on the room, the level of care and how it is funded.
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