MSS Care
MSS Care is a home care agency in Falmouth, Cornwall (TR11 4SZ). It holds a CQC rating of Good.
About MSS Care
Here at MSS Care, we provide home care support to people living in Falmouth and the surrounding areas of Cornwall. Our work centres on helping older people remain in their own homes, in familiar surroundings, with the independence and comfort that matters so much to them. We support people with a range of needs, including those living with dementia. We know that a dementia diagnosis can feel overwhelming for the person receiving it and for the people who love them. Our team works to build genuine, consistent relationships so that the people we visit feel at ease with us, and so that families feel confident their loved one is in safe hands. Home care means something different to everyone. For some people it is help with the morning routine or preparing a meal. For others it is companionship, or support managing medication, or simply having someone reliable to call on. We take time to understand what matters to each person and shape our visits around that, rather than fitting people into a rigid timetable. We are proud that our most recent inspection by the Care Quality Commission resulted in an overall rating of Good. That outcome reflects the day to day work of our team, the trust our clients place in us, and the honest conversations we have when something needs improving. We are rooted in the Falmouth community and that means something to us. Cornwall has a strong sense of local identity and so do we. The people we support have often spent their whole lives here, and it feels right that they should be cared for by people who understand and respect that. If you are thinking about home care for yourself or someone close to you, we would be very happy to have a conversation and help you work out whether we are the right fit.
Care provided at MSS Care
- Older person care
- Dementia care
- Covers approximately 10 miles
- Last CQC inspection: 26 February 2019
Read the full inspection report on the CQC website.
Common questions about MSS Care
Where is MSS Care located?
MSS Care is a home care agency based in Falmouth, Cornwall (TR11 4SZ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does MSS Care provide?
MSS Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care. The full list of services is shown on this page.
What is MSS Care's CQC rating?
MSS Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 26 February 2019. You can read the full CQC report from the link on this page.
Does MSS Care provide dementia care?
Yes. MSS Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about MSS Care
Can they support someone living with dementia at home?
Yes. Yes. MSS Care is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. MSS Care covers roughly 10 miles from Falmouth.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South West
MSS Care has not published its fees yet. These are typical hourly rates for the South West, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the South West, not a quote from MSS Care. Actual fees depend on the room, the level of care and how it is funded.
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