Help at Home Care Service
Help at Home Care Service is a home care agency in Falmouth, Cornwall (TR11 4SN). It holds a CQC rating of Good.
About Help at Home Care Service
Help at Home provides care and support to people in their own homes in Falmouth and the surrounding part of Cornwall. We work with older people and younger adults, people living with dementia, people managing mental health conditions, and people with a physical disability or with sight or hearing loss. Most people who contact us want to stay where they are, with their own routines and as much independence as they can keep, and they need reliable practical help to make that work. That is what we provide, and we take care not to take over the things somebody can still manage. Our visits may cover personal care, prompting and support with medication, preparing meals and drinks, help with moving about safely, and keeping on top of shopping, laundry and the house. For some people we also provide support to get out to appointments and activities. Covering this part of Cornwall means planning rounds with travel in mind, and we do that rather than leaving carers chasing the clock. We keep the same people visiting the same households wherever we can. Our carers are trained for the needs they support and supervised in the work, and we keep families and other professionals informed. If you would like to discuss care at home in this area, please ring us.
Care provided at Help at Home Care Service
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 22 July 2026
Read the full inspection report on the CQC website.
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Common questions about Help at Home Care Service
Where is Help at Home Care Service located?
Help at Home Care Service is a home care agency based in Falmouth, Cornwall (TR11 4SN), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Help at Home Care Service provide?
Help at Home Care Service is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Help at Home Care Service's CQC rating?
Help at Home Care Service is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 22 July 2026. You can read the full CQC report from the link on this page.
Does Help at Home Care Service provide dementia care?
Yes. Help at Home Care Service supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Help at Home Care Service
Can they support someone living with dementia at home?
Yes. Yes. Help at Home Care Service is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Help at Home Care Service covers roughly 10 miles from Falmouth.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South West
Help at Home Care Service has not published its fees yet. These are typical hourly rates for the South West, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the South West, not a quote from Help at Home Care Service. Actual fees depend on the room, the level of care and how it is funded.
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