Lantern Care Services
Lantern Care Services is a home care agency in Crewe, Cheshire East (CW1 6ZF). It holds a CQC rating of Good.
About Lantern Care Services
Lantern Care is a home care agency supporting people in their own homes in Crewe and across Cheshire East. We work with older people and younger adults, including people living with dementia, adults with a learning disability or who are autistic, people living with a mental health condition, people with physical disabilities and people with a visual or hearing impairment. Care at home works when it fits around the life someone already has. We agree with each person what their visits need to cover, whether that is help with washing and dressing, medicines, meals, keeping on top of the house or getting out and about, and we write it down in language that makes sense to them. When needs shift, as they usually do, we change the plan rather than carry on with something that has quietly stopped fitting. Sending the same familiar carers is the part we work hardest at. Somebody who knows a person will notice when they are not quite right, and noticing early often stops a small problem turning into a crisis. If we are running late, we ring. Our most recent overall rating from the Care Quality Commission is good. If you are looking into support for yourself or someone in your family, please get in touch. We are glad to meet and talk it through before anything is decided, and we will be honest if we are not the right fit.
Care provided at Lantern Care Services
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 8 June 2018
Read the full inspection report on the CQC website.
Common questions about Lantern Care Services
Where is Lantern Care Services located?
Lantern Care Services is a home care agency based in Crewe, Cheshire East (CW1 6ZF), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Lantern Care Services provide?
Lantern Care Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Lantern Care Services's CQC rating?
Lantern Care Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 8 June 2018. You can read the full CQC report from the link on this page.
Does Lantern Care Services provide dementia care?
Yes. Lantern Care Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Lantern Care Services
Can they support someone living with dementia at home?
Yes. Yes. Lantern Care Services is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Lantern Care Services covers roughly 10 miles from Crewe.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the North West
Lantern Care Services has not published its fees yet. These are typical hourly rates for the North West, so you know roughly what to expect before you call.
- Home care (per hour): £25 to £30 per hour, typical range
Indicative figures for the North West, not a quote from Lantern Care Services. Actual fees depend on the room, the level of care and how it is funded.
More about the care at Lantern Care Services
Dementia Care at Lantern Care Services
Sound dementia support in someone's own home tends to rest on familiar faces, predictable timings and a calm approach when things feel confusing, so the person is not repeatedly meeting strangers on the doorstep. This agency is registered with the CQC for dementia care, which it holds as an overall good rating from its June 2018 inspection, and it works across Crewe and Cheshire East. Families thinking about Lantern Care Services should ask how the same carers are kept on a run, how staff are trained to respond to distress or repeated questions, and what happens if someone starts leaving the house at night or becomes unsettled at dusk. It is also worth asking how the plan is rewritten as the condition progresses, and how the agency works with the GP, memory clinic and family when a crisis looks likely.
Home Care at Lantern Care Services
Home care is support brought to someone's own front door rather than delivered in a residential setting, and Lantern Care Services in Crewe is registered with the Care Quality Commission to provide it across Cheshire East. Visits are usually agreed as a set of tasks and times, from personal care and medication prompts to help with meals, shopping and getting out of the house. Indicative private rates in the North West run at around £25 to £30 an hour, with Cheshire East contributing at its own commissioning rate for eligible adults. Ask how call lengths are decided, how the agency covers sickness and holidays, and how a family is told when a visit is running late. It is also sensible to ask how care plans are reviewed as needs shift.
Older Person Care at Lantern Care Services
Day to day help for older people at home usually covers a wash and dressing routine in the morning, prompting or administering medication at the right times, preparing a meal or two, and a bit of company while the kettle boils. Lantern Care Services is registered with the CQC for older person care across Crewe and the wider Cheshire East area, and typical visiting rates in the North West sit at around £25 to £30 an hour, though Cheshire East will fund at its own agreed rate for people who qualify. Families should ask how visits are scheduled through the day, whether the same small group of carers comes each time, and what happens if someone needs support overnight or in the very early morning. It is also worth asking how quickly a call plan can be adjusted when needs change.
Mental Health at Lantern Care Services
Steady routines, being treated with dignity and having someone reliable turn up when they say they will can matter enormously for adults living with a mental health condition. Lantern Care Services is registered by the CQC to support people in this group at home in Crewe and across Cheshire East. Ask what experience the agency has with specific conditions, how carers recognise when someone is becoming unwell, and who they contact if a crisis develops outside office hours.
Visual and Hearing Impairment at Lantern Care Services
Living with sight or hearing loss changes how a home care visit needs to feel, from announcing yourself clearly at the door to making sure hearing aids are in and working before a conversation starts. Lantern Care Services is registered to support adults with a visual or hearing impairment. Families should ask how carers are briefed on someone's preferred way of communicating, and whether the agency is used to working with British Sign Language users, guide dogs or assistive technology in the home.
Younger Adults at Lantern Care Services
Adults under 65 receiving home care often want their week to look like anyone else's, with work, study, friends, hobbies and time out of the house rather than a schedule shaped only around personal care. This agency is registered to support younger adults in Crewe and across Cheshire East. Ask how visits are timed around college, employment or social plans, and how the care plan reflects the goals the person has set for themselves.
Learning Disability and Autism at Lantern Care Services
Support for adults with a learning disability or autistic adults tends to work best when it is built around the person's own routines, communication style and sensory preferences rather than a standard visit template. Lantern Care Services is registered for this type of care, and packages in Cheshire East are usually commissioned by the council with regular reviews involving the person, family and social worker. Ask how goals around independence, cooking, budgeting or getting out are written into the plan, and how progress is tracked between reviews.
Physical Disability at Lantern Care Services
For adults with a physical disability, home care usually covers personal care, transfers, help with equipment and support to stay independent with cooking, work or getting out. Lantern Care Services is registered to provide this kind of support in people's own homes. Ask how the agency works alongside occupational therapy recommendations, whether carers are comfortable using hoists, slide sheets or other equipment already in the house, and how double up calls are arranged when they are needed.
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