Pheonix Healthcare
Pheonix Healthcare is a home care agency in High Wycombe, Buckinghamshire (HP11 1EZ). It holds a CQC rating of Requires Improvement.
About Pheonix Healthcare
At Pheonix Healthcare, we provide home care support to people living in High Wycombe and the surrounding areas of Buckinghamshire. We work with a wide range of individuals, including older adults, younger adults, people living with dementia, those with learning disabilities or autism, people managing mental health conditions, and individuals with physical disabilities or visual and hearing impairments. We also support people living with eating disorders, and we take that breadth of experience seriously when it comes to matching the right carer to the right person. We know that inviting someone into your home takes trust, and we do not take that lightly. Our aim is straightforward: to help people live as independently and comfortably as possible in the place they know best. Whether someone needs a short visit each day or more intensive support, we try to build care around the individual rather than fitting people into a rigid routine. We are aware that our most recent CQC inspection resulted in a "requires improvement" rating, and we want to be honest about that. We have taken the findings seriously and have been working through the areas identified, making practical changes to how we operate and how we monitor the quality of care being delivered. We believe transparency matters, and we would rather be straightforward with families than gloss over something important. If you are looking for home care support for yourself or someone you love, we welcome the conversation. We are happy to talk through what we can offer, answer questions honestly, and give you the time you need to feel comfortable before making any decisions. You can get in touch with our team in High Wycombe, and we will do our best to help you find the right path forward.
Care provided at Pheonix Healthcare
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Eating disorder support
- Covers approximately 10 miles
- Last CQC inspection: 14 April 2022
Read the full inspection report on the CQC website.
Common questions about Pheonix Healthcare
Where is Pheonix Healthcare located?
Pheonix Healthcare is a home care agency based in High Wycombe, Buckinghamshire (HP11 1EZ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Pheonix Healthcare provide?
Pheonix Healthcare is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Pheonix Healthcare's CQC rating?
Pheonix Healthcare is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 14 April 2022. You can read the full CQC report from the link on this page.
Does Pheonix Healthcare provide dementia care?
Yes. Pheonix Healthcare supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Pheonix Healthcare
Can they support someone living with dementia at home?
Yes. Yes. Pheonix Healthcare is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Pheonix Healthcare covers roughly 10 miles from High Wycombe.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Pheonix Healthcare has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Pheonix Healthcare. Actual fees depend on the room, the level of care and how it is funded.
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