Home Instead

Home Instead is a home care agency in Bourne End, Buckinghamshire (SL8 5AS). It holds a CQC rating of Good.

About Home Instead

Home Instead supports people in their own homes in Bourne End and the surrounding parts of Buckinghamshire. We work with older people, with people living with dementia or mental ill health, with people who have physical disabilities or sight and hearing loss, with adults who have a learning disability or are autistic, and with people dealing with an eating disorder or problems related to alcohol or drugs. We believe home care works properly only when visits are long enough to do the job well. Hurrying somebody through washing and dressing and then leaving is not care, and it is how small problems get missed. So we plan time realistically and expect our carers to sit down and talk as well as get things done. Support varies from one household to the next: a call first thing to start the day well, several visits across the day, help with medication, support to get out to appointments, or company for somebody who would otherwise see nobody. Where dementia is part of the picture, we ask families to tell us about the person rather than the condition, and we use what we learn. Familiar faces matter enormously, so we keep the same carers with the same households wherever we can. Our most recent rating from the Care Quality Commission is good. Please ring us for a straightforward conversation.

Care provided at Home Instead

Read the full inspection report on the CQC website.

Common questions about Home Instead

Where is Home Instead located?

Home Instead is a home care agency based in Bourne End, Buckinghamshire (SL8 5AS), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Home Instead provide?

Home Instead is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Home Instead's CQC rating?

Home Instead is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 5 January 2019. You can read the full CQC report from the link on this page.

Does Home Instead provide dementia care?

Yes. Home Instead supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Home Instead

Can they support someone living with dementia at home?

Yes. Yes. Home Instead is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Home Instead covers roughly 10 miles from Bourne End.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the South East

Home Instead has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.

Indicative figures for the South East, not a quote from Home Instead. Actual fees depend on the room, the level of care and how it is funded.

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