PHH Care
PHH Care is a home care agency in Aylesbury, Buckinghamshire (HP19 8TE). It holds a CQC rating of Requires Improvement.
About PHH Care
At PHH Care, we provide home care to people living in Aylesbury and the surrounding areas of Buckinghamshire. Our work centres on supporting individuals to remain in their own homes, in familiar surroundings, with as much independence as possible. We work with a wide range of people, including older adults, younger adults, and individuals living with dementia, learning disabilities, autism, mental health conditions, and physical disabilities. We understand that every person we support has their own history, preferences, and way of doing things, so we take time to get to know each individual properly before putting any care in place. That means listening carefully to the person themselves, as well as to their family or those closest to them. Home care works best when it feels natural rather than clinical. We aim to build consistent, trusting relationships between our carers and the people they visit, because we know how much it matters to have someone familiar coming through your door. Continuity is something we take seriously, and we do our best to ensure that the same faces appear regularly rather than a constant stream of new ones. We support people with all aspects of daily life, whether that is personal care, help around the home, assistance getting out and about, or simply having some company and conversation. The level of support we provide is entirely shaped by what each person needs, and we are happy to start small and build from there as circumstances change. We are regulated by the Care Quality Commission, and we welcome the accountability that brings. If you are looking into care options for yourself or someone you care about, we would be glad to have a straightforward conversation about how we might be able to help. Please do not hesitate to get in touch with us here in Aylesbury.
Care provided at PHH Care
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 2 September 2026
Read the full inspection report on the CQC website.
Common questions about PHH Care
Where is PHH Care located?
PHH Care is a home care agency based in Aylesbury, Buckinghamshire (HP19 8TE), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does PHH Care provide?
PHH Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Younger adults care. The full list of services is shown on this page.
What is PHH Care's CQC rating?
PHH Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 2 September 2026. You can read the full CQC report from the link on this page.
Does PHH Care provide dementia care?
Yes. PHH Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about PHH Care
Can they support someone living with dementia at home?
Yes. Yes. PHH Care Ltd is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. PHH Care Ltd covers roughly 10 miles from Aylesbury.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
PHH Care Ltd has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from PHH Care Ltd. Actual fees depend on the room, the level of care and how it is funded.
More about the care at PHH Care
Dementia Care at PHH Care
Good dementia support at home leans on familiarity, gentle pacing and workers who know the person well enough to spot when something is wrong. That means keeping to the same routines around meals, washing and bedtime, using cues rather than corrections, and staying calm when someone is anxious or repeats themselves. PHH Care is registered to support people living with dementia in and around Aylesbury, though the agency has not yet been inspected by the CQC. Families should ask how carers are matched and kept consistent, what training staff have in dementia, how the team responds to distress or refusal of care, and what happens if someone starts to wander or leave the house at night. It is also worth checking how the plan will be reviewed as the condition changes.
Home Care at PHH Care
Arranged visits at home let someone stay in familiar surroundings while getting help with the tasks that have become harder. A typical package might involve short calls for washing, dressing and medication, longer calls for meals or shopping, and occasional sits so a family carer can have a break. PHH Care in Aylesbury is registered for home care across Buckinghamshire and covers older adults, younger adults, dementia, learning disability and autism, mental health and physical disability. It has not yet had its first CQC inspection, so there is no published rating to rely on. Private hourly rates in the South East usually sit between £29 and £35, while the council pays its own agreed rate for arranged care. Ask about minimum visit length, weekend and evening cover, how carers are matched, and what happens when the regular worker is on leave.
Older Person Care at PHH Care
Regular visits from a home care worker can make the difference between managing at home and having to move. For an older person in Aylesbury, that usually means help getting washed and dressed in the morning, prompts or hands on support with medication, a hot meal at lunchtime, and simple companionship during quieter parts of the day. PHH Care is registered with the Care Quality Commission to provide personal care in people's own homes, though it has not yet been inspected and rated. Hourly rates across the South East typically fall between £29 and £35, with Buckinghamshire Council paying its own commissioned rate for funded packages. Families should ask how visit rotas are planned, whether the same small team of carers attends, what happens if a call runs late, and whether any waking or sleeping night cover can be arranged.
Mental Health at PHH Care
For adults living with a mental health condition, home support often works best when it is predictable, respectful and quietly reliable rather than intensive. Visits might cover medication prompts, help with appointments, meals and keeping the home in order. PHH Care is registered to support this group, though it does not replace a community mental health team. Ask what experience carers have, how they respond if someone becomes unwell, and who they contact in a crisis.
Younger Adults at PHH Care
Being under 65 and needing care at home is different from being older, and the support should reflect that. Working patterns, studying, hobbies, friendships and family life all matter, and visits need to fit around them rather than dictate the day. PHH Care is registered to support younger adults in Buckinghamshire. Ask how carers are matched by age and interests, and how the plan flexes week to week.
Learning Disability and Autism at PHH Care
Support for adults with a learning disability or autism should be shaped around the individual, protecting daily routines, sensory preferences and the skills someone already has. PHH Care is registered for this group in Buckinghamshire, and packages are typically commissioned by the council with regular reviews involving the person, family and any social worker. Ask how goals are agreed, how carers are matched, and how progress is recorded between reviews.
Physical Disability at PHH Care
Help at home for an adult with a physical disability tends to focus on transfers, personal care, meals and getting out into the community, while leaving the person in control of decisions. PHH Care is registered to support people with physical disabilities across the Aylesbury area. Ask whether carers are comfortable using hoists, slide sheets or other equipment already in the home, and how moving and handling plans are kept up to date.
Explore more
More home care in Aylesbury
Browse all home care in Aylesbury.