Innovative Start
Innovative Start is a home care agency in Aylesbury, Buckinghamshire (HP19 8HL). It holds a CQC rating of Inadequate.
About Innovative Start
We at Innovative Start are a home care agency based in Aylesbury, Buckinghamshire, supporting people across the local community to live well and safely in the place they know best: their own home. Our personalised home care covers a wide spectrum of needs, from older person care and dementia support through to care for younger adults with complex requirements. Operating from the HP postcode area, we deliver care directly to people's doorsteps throughout Aylesbury and the surrounding Buckinghamshire neighbourhoods. This community based approach means our team travels to those we support, allowing residents to remain settled in the familiar comfort of their own surroundings, close to family, neighbours and the routines that bring them reassurance and joy. The breadth of our specialisms reflects our belief that everyone deserves care shaped around them as an individual. For older people and those living with dementia, we focus on consistency, gentle routines and meaningful companionship, helping each person maintain dignity and independence in daily life. Our experience with learning disability and autism enables us to support people in ways that respect their preferences, communication styles and personal goals, whether that involves help with daily living, encouragement with hobbies, or supported access to the wider community. We also offer care for people managing mental health conditions, physical disabilities, and visual or hearing impairments, adapting our approach to suit each person's circumstances and aspirations. For younger adults, including those navigating eating disorders or recovery from alcohol and drug misuse, our team takes a compassionate, nonjudgemental stance focused on stability, wellbeing and progress at the individual's own pace. In practice, this means families can expect carers who take time to understand the whole person, not simply a list of tasks. Whether the support involves personal care, medication prompts, meal preparation, companionship or assistance getting out and about, we work closely with relatives to build a picture of what good care looks like for their loved one. We want to be open about our most recent Care Quality Commission inspection, carried out on 8 July 2025, which gave us an overall rating of Inadequate. Within that inspection, our Effective and Caring domains were both rated Good, recognising the quality of the care being delivered and the kindness shown by our team. Responsive was rated Requires Improvement, whilst Safe and Well led were rated Inadequate. We understand how seriously families take these findings, and we want prospective families to know that we are actively addressing the areas highlighted by the regulator. Improvement is our absolute priority, and we are committed to strengthening our governance, safety processes and responsiveness so that the warmth our team is already known for is matched by the robust systems every person deserves. If you are exploring home care options in Aylesbury for a parent, partner, relative or friend, we warmly invite you to get in touch. Choosing care is rarely a simple decision, and we are happy to talk things through openly, answer your questions honestly, and help you consider whether our support could be the right fit for your family at this moment in time.
Care provided at Innovative Start
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Eating disorder support
- Substance misuse support
- Covers approximately 10 miles
- Last CQC inspection: 9 July 2025
Read the full inspection report on the CQC website.
Common questions about Innovative Start
Where is Innovative Start located?
Innovative Start is a home care agency based in Aylesbury, Buckinghamshire (HP19 8HL), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Innovative Start provide?
Innovative Start is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Innovative Start's CQC rating?
Innovative Start is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Inadequate following its last inspection on 9 July 2025. You can read the full CQC report from the link on this page.
Does Innovative Start provide dementia care?
Yes. Innovative Start supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Innovative Start
Can they support someone living with dementia at home?
Yes. Yes. Innovative Start Ltd is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Innovative Start Ltd covers roughly 10 miles from Aylesbury.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Innovative Start Ltd has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Innovative Start Ltd. Actual fees depend on the room, the level of care and how it is funded.
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