ECHS
ECHS is a home care agency in Bristol, Bristol, City of (BS11 0AF). It holds a CQC rating of Good.
About ECHS
We at Bristol ECHS are proud to provide compassionate home care across Bristol and the surrounding communities, supporting people to live safely and comfortably in the place they know best: their own home. As a trusted home care agency in the South West, we understand that inviting support into your daily life is a significant step, and we approach every family relationship with warmth, respect, and genuine understanding. Operating throughout Bristol and the wider BS postcode area, our team travels to residents across the city, meeting people in the familiar surroundings of their own homes. Whether that is a family house, a bungalow, a flat, or sheltered accommodation, we tailor our visits and support to fit seamlessly around each person's environment, routines, and preferences. Remaining in a place filled with personal memories, treasured belongings, and connections to local neighbours and community can make an enormous difference to wellbeing, and we consider it a privilege to help make that possible. The breadth of care we offer reflects the diverse needs of the people we support. Our specialisms include older person care, dementia care, mental health support, learning disability and autism care, physical disability support, sensory impairment including visual and hearing needs, care for younger adults, and support for those living with eating disorders. In practical terms, this means our team is experienced in adapting to a wide range of circumstances, from gentle companionship and help with daily routines through to more complex personal care, medication support, and specialist assistance for people navigating cognitive or mental health challenges. For families, this breadth offers reassurance that as needs change over time, continuity of care can be maintained by a team that already knows their loved one well. Person centred practice sits at the heart of what we do. We take time to understand each individual, their history, their likes and dislikes, the small routines that bring comfort, and the goals they wish to work towards. For someone living with dementia, this might mean familiar prompts and a calm, patient presence. For a younger adult with a learning disability or autism, it might involve support to engage with the community, pursue interests, or build independence. For those managing mental health conditions or eating disorders, it means sensitive, non judgemental support delivered with dignity. We also recognise the important role that family members and loved ones play, and we work in partnership with them, keeping communication open and clear. The Care Quality Commission rated Bristol ECHS as Good overall at its most recent inspection in June 2022, with Good ratings awarded across all five key areas: safe, effective, caring, responsive, and well led. This consistent recognition reflects the standards we hold ourselves to every single day. It means that independent inspectors found our care to be safe and reliable, that outcomes for the people we support are positive, that our team treats people with kindness and compassion, that we respond thoughtfully to individual needs, and that our leadership fosters a culture where quality genuinely matters. Choosing home care is a deeply personal decision, and we know families often feel a mixture of hope, worry, and responsibility when researching options for someone they love. Please do reach out to us at Bristol ECHS to talk through your situation, ask any questions you may have, and explore how we might support your family. We are here to listen, to reassure, and to help you find the right way forward with confidence and peace of mind.
Care provided at ECHS
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Eating disorder support
- Covers approximately 10 miles
- Last CQC inspection: 29 June 2022
Read the full inspection report on the CQC website.
Common questions about ECHS
Where is ECHS located?
ECHS is a home care agency based in Bristol, Bristol, City of (BS11 0AF), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does ECHS provide?
ECHS is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is ECHS's CQC rating?
ECHS is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 29 June 2022. You can read the full CQC report from the link on this page.
Does ECHS provide dementia care?
Yes. ECHS supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about ECHS
Can they support someone living with dementia at home?
Yes. Yes. Bristol ECHS is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Bristol ECHS covers roughly 10 miles from Bristol.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South West
Bristol ECHS has not published its fees yet. These are typical hourly rates for the South West, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the South West, not a quote from Bristol ECHS. Actual fees depend on the room, the level of care and how it is funded.
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