Care Navigation
Care Navigation is a home care agency in Bristol, Bristol, City of (BS10 6AS).
About Care Navigation
We at Care Navigation are proud to offer compassionate home care across Bristol, supporting individuals to live safely, comfortably and independently in the place they know and love best: their own home. As a dedicated home care agency serving the wider Bristol area and surrounding communities in the South West, we bring personalised support directly to your doorstep. Operating throughout the BS postcode area, our team travels to residents across the city, meaning families can access thoughtful, tailored care without their loved one having to leave familiar surroundings. Whether you live in a quiet suburb, a bustling neighbourhood or a village on the outskirts, our carers come to you, weaving support gently into the rhythm of everyday life. Home has always been where memories are made, and we believe it remains one of the most powerful places to receive care. Our support is designed around the individual, and we welcome people from a wide range of backgrounds and circumstances. We specialise in older person care and home care, offering everything from a helping hand with daily routines to more comprehensive ongoing support. For those living with dementia, our approach is patient, calm and grounded in dignity, helping residents feel safe and understood whilst offering families reassurance and respite. We also support adults with learning disabilities and autism, tailoring our care to individual communication styles, preferences and goals to promote confidence and independence. For people managing mental health conditions, we provide steady, non judgemental support that respects each person's journey and encourages wellbeing at their own pace. Our carers are also experienced in assisting people with physical disabilities, helping with mobility, personal care and daily tasks in a way that champions autonomy rather than dependence. We further support individuals living with visual or hearing impairments, adapting our communication and approach so that every person feels heard, informed and genuinely involved in decisions about their care. Younger adults are equally welcome, and we recognise that meaningful care at any age is about enabling people to pursue the life they want to lead. In practice, this breadth of specialism means families do not need to navigate a patchwork of different providers. Whether the need is companionship and light domestic help, complex support for a long term condition, or care that evolves as circumstances change, we aim to be a consistent and trusted presence. Our carers take time to build genuine relationships, listening carefully to residents and their loved ones so that support feels familiar rather than clinical. We understand that inviting someone into your home is a significant step, and we treat that trust with the seriousness it deserves. Care Navigation is registered with the Care Quality Commission, the independent regulator of health and adult social care in England. At present we are Not Yet Rated, which simply reflects that we are at an early stage in our regulatory journey and have not yet completed a full inspection cycle. We view the CQC framework as an important part of delivering safe, effective and well led care, and we welcome the transparency it brings to families making important decisions. In the meantime, we are always happy to speak openly about our approach, our team, our training standards and the ways we monitor the quality of the support we deliver. Choosing home care can feel like a daunting decision, particularly when you are trying to balance a loved one's wishes with practical realities. We understand the questions that keep families awake at night: Will they be safe? Will they be treated with kindness? Will the person who arrives at the door truly understand what matters to my mum, my dad, my partner, my son or my daughter? Our role is to answer those questions honestly and to build a plan of care that reflects the whole person, not just a list of tasks. If you are exploring home care options in Bristol, we would be delighted to hear from you. Whether you are planning ahead, responding to a recent change in circumstances, or simply gathering information, please do get in touch. We are happy to tal
Care provided at Care Navigation
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 27 November 2025
Read the full inspection report on the CQC website.
Common questions about Care Navigation
Where is Care Navigation located?
Care Navigation is a home care agency based in Bristol, Bristol, City of (BS10 6AS), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Care Navigation provide?
Care Navigation is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
Does Care Navigation provide dementia care?
Yes. Care Navigation supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Care Navigation
Can they support someone living with dementia at home?
Yes. Yes. Care Navigation is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Care Navigation covers roughly 10 miles from Bristol.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South West
Care Navigation has not published its fees yet. These are typical hourly rates for the South West, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the South West, not a quote from Care Navigation. Actual fees depend on the room, the level of care and how it is funded.
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