Avon Home Carers

Avon Home Carers is a home care agency in Bristol, Bristol, City of (BS5 9AP). It holds a CQC rating of Good.

About Avon Home Carers

At Avon Home Carers, we provide professional home care to people living in Bristol and the surrounding areas. Our team works directly with individuals in their own homes, supporting them to live as independently and comfortably as possible in familiar surroundings. We support a wide range of people, including older adults, younger adults, and those living with dementia, learning disabilities, autism, mental health conditions, physical disabilities, and visual or hearing impairments. We also have experience working with people affected by eating disorders and alcohol or drug misuse. We take time to understand each person we support, because we know that no two people have the same needs, preferences, or routines. We are proud that our most recent inspection by the Care Quality Commission resulted in an overall rating of Good. That outcome reflects the consistent effort our team puts in every day, and we see it as motivation to keep improving rather than a reason to stand still. Care delivered in someone's home carries a particular responsibility. People invite us into their personal space, and we do not take that lightly. We aim to build genuine, trusting relationships with the people we support and with their families, keeping communication open and honest throughout. If something is not working, we want to know, and we will work with you to put it right. Whether someone needs a short visit once a day or more regular support across the week, we will work with them to find an arrangement that suits their life. We also recognise that circumstances change, and we try to remain flexible as needs evolve over time. If you would like to find out more about how we might be able to help you or someone you care about, we would be very happy to have a conversation with no pressure or obligation.

Care provided at Avon Home Carers

Read the full inspection report on the CQC website.

Common questions about Avon Home Carers

Where is Avon Home Carers located?

Avon Home Carers is a home care agency based in Bristol, Bristol, City of (BS5 9AP), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Avon Home Carers provide?

Avon Home Carers is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Avon Home Carers's CQC rating?

Avon Home Carers is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 1 September 2018. You can read the full CQC report from the link on this page.

Does Avon Home Carers provide dementia care?

Yes. Avon Home Carers supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Avon Home Carers

Can they support someone living with dementia at home?

Yes. Yes. Avon Home Carers is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Avon Home Carers covers roughly 10 miles from Bristol.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the South West

Avon Home Carers has not published its fees yet. These are typical hourly rates for the South West, so you know roughly what to expect before you call.

Indicative figures for the South West, not a quote from Avon Home Carers. Actual fees depend on the room, the level of care and how it is funded.

More about the care at Avon Home Carers

Dementia Care at Avon Home Carers

The familiar does the heavy lifting in dementia care, which is why a small team arriving at consistent times is worth insisting on. Carers who know that a particular person needs ten minutes before anything happens will achieve more than those working to a timetable alone. Avon Home Carers is registered for dementia care as well as general home support. Ask what dementia training the carers complete, how they respond when someone is distressed or refuses help, and what the plan would be if a client began leaving the house at night. Check how often the arrangement is reviewed and how relatives are kept informed.

Home Care at Avon Home Carers

A package of visits at home sits between managing alone and moving into a care home, and it can be increased as circumstances change. Avon Home Carers in Bristol is registered for home care, taking in personal care, medication support, meal preparation and help with household tasks. An inspection in September 2018 resulted in an overall rating of good from the Care Quality Commission. Rates across the South West usually sit between £28 and £33 an hour, so weekly cost reflects the number and length of calls. Ask how the care plan is agreed, how visits are recorded, and who a family can telephone outside office hours.

Older Person Care at Avon Home Carers

Keeping up with washing, dressing and a pill box becomes harder in your eighties, and a carer arriving twice a day closes most of that gap. Avon Home Carers is registered for older person care across the city. Families should ask how long each visit lasts, how many different carers would come in a month, and what the agency does about lateness. It is worth confirming whether evening, weekend and overnight calls are on offer, and how urgent changes are handled. Hourly rates in the South West are commonly quoted between £28 and £33, and the city council can assess anyone who may be eligible for funded care.

Mental Health at Avon Home Carers

Someone living with a long term mental health condition usually benefits most from predictability and from being treated without condescension. Avon Home Carers is registered for mental health support. Ask what relevant experience the staff have, how they would notice a decline, and which professionals they would contact in an emergency.

Visual and Hearing Impairment at Avon Home Carers

Saying your name on the doorstep, facing the person you are talking to and putting the walking frame back where it was found are the basics of sensory aware care. Avon Home Carers is registered to support people with visual or hearing impairment. Families should ask how communication needs are documented, whether paperwork can arrive in large print, and how carers check they have been understood.

Younger Adults at Avon Home Carers

Care that arrives at nine in the morning is no use to a thirty year old who starts work at eight. Avon Home Carers is registered to support adults under 65. Ask how far calls can be moved, whether carers are matched for age and interests, and what goals beyond personal care appear in the plan.

Learning Disability and Autism at Avon Home Carers

Support that fits an autistic adult is specific to that person, taking in their routine, their communication and what they find too much. Avon Home Carers is registered to work with adults in this group. The city council would usually commission and review the package, so ask how independence goals are agreed and how progress gets written down.

Physical Disability at Avon Home Carers

Bathing, transfers and moving about the house are where a physical disability bites hardest, and the right equipment decides how well it goes. Avon Home Carers is registered to support people in this category. Ask how carers are trained on the hoist or aid already in place, whether two can attend when needed, and how the plan keeps a person doing what they can.

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