The Chocolate Quarter Home Care Service
The Chocolate Quarter Home Care Service is a home care agency in Bristol, Bath and North East Somerset (BS31 2GJ). It holds a CQC rating of Good.
About The Chocolate Quarter Home Care Service
We at The Chocolate Quarter Home Care Service are proud to deliver compassionate, professional home care across Bristol and the surrounding communities of Bath and North East Somerset. As a dedicated home care provider, our focus is on supporting people to live well, safely, and independently within the place they know and love best: their own home. Based in the BS postcode area, our team is well placed to reach individuals and families throughout Bristol and nearby neighbourhoods. Operating from the much loved Chocolate Quarter setting, we bring a warm, community focused ethos to everything we do, combining the familiarity of a trusted local presence with the reassurance of structured, professional care delivered directly in the comfort of your home. Our care is shaped around the individual, recognising that no two people, and no two days, are ever quite the same. We support older people who may need a helping hand with daily routines, companionship, or more comprehensive personal care. For those living with dementia, we offer patient, consistent support that prioritises dignity, gentle reassurance, and a calm familiar rhythm to the day. Our experience with physical disability means we are attentive to mobility needs and the practical adjustments that help life run smoothly, whilst our understanding of visual and hearing impairment ensures that communication is always clear, respectful, and tailored to the person in front of us. We also welcome younger adults who require thoughtful, age appropriate support to live the life they choose, on their own terms. In practice, this means families can expect carers who take the time to truly know the person they are visiting: their history, their preferences, the small details that make a morning cup of tea feel just right. We work closely with relatives, healthcare professionals, and wider support networks to create a consistent picture of care, so that loved ones feel informed and reassured at every stage. Whether the need is for a short daily visit, more involved personal care, or longer term companionship, our aim is the same: to make each day calmer, safer, and more comfortable. We are proud that the Care Quality Commission, following its inspection in November 2022, rated our service Good overall, with a Good rating across each of the five domains of Safe, Effective, Caring, Responsive, and Well led. For families, this independent assessment offers meaningful reassurance that the care we provide is safe, that our practice reflects current good standards, that our team treats people with kindness, that we respond thoughtfully to changing needs, and that our leadership supports a positive culture for both residents and staff. Choosing home care for someone you love is one of the most important decisions a family can make, and we understand the weight of that choice. If you are exploring options in Bristol and would like to learn more about how we could support your relative, we warmly invite you to get in touch. We are here to listen, answer your questions, and help you take the next step with confidence and peace of mind.
Care provided at The Chocolate Quarter Home Care Service
- Older person care
- Dementia care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 3 August 2022
Read the full inspection report on the CQC website.
Common questions about The Chocolate Quarter Home Care Service
Where is The Chocolate Quarter Home Care Service located?
The Chocolate Quarter Home Care Service is a home care agency based in Bristol, Bath and North East Somerset (BS31 2GJ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does The Chocolate Quarter Home Care Service provide?
The Chocolate Quarter Home Care Service is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is The Chocolate Quarter Home Care Service's CQC rating?
The Chocolate Quarter Home Care Service is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 3 August 2022. You can read the full CQC report from the link on this page.
Does The Chocolate Quarter Home Care Service provide dementia care?
Yes. The Chocolate Quarter Home Care Service supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about The Chocolate Quarter Home Care Service
Can they support someone living with dementia at home?
Yes. Yes. The Chocolate Quarter Home Care Service is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. The Chocolate Quarter Home Care Service covers roughly 10 miles from Bristol.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South West
The Chocolate Quarter Home Care Service has not published its fees yet. These are typical hourly rates for the South West, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the South West, not a quote from The Chocolate Quarter Home Care Service. Actual fees depend on the room, the level of care and how it is funded.
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