The Elms
The Elms is a residential care home in Bilston, Wolverhampton (WV14 6AP). It holds a CQC rating of Requires Improvement.
About The Elms
Here at The Elms, we are a residential care home based in Bilston, Wolverhampton, providing support to a wide range of people who need a little extra help with day to day life. Our doors are open to older adults, people living with dementia, those with mental health needs, individuals with physical disabilities, younger adults, and people who require short term respite care. We understand that choosing a care home is one of the most significant decisions a family can make, and we do not take that trust lightly. Our aim is to make sure every person who comes through our doors feels genuinely at home, treated with dignity and given the time and attention they deserve as an individual. Our team works hard to understand each resident as a whole person, not just their care needs. We take the time to learn what matters to people, what their routines look like, what brings them comfort, and what makes a good day for them. That understanding shapes how we provide care, day in and day out. We are aware that our most recent inspection by the Care Quality Commission resulted in a rating of requires improvement, and we want to be straightforward about that. We have taken the findings seriously and are actively working through the areas identified, making real and measurable changes to how we operate. Openness and accountability matter to us, and we believe families deserve honesty rather than reassurances that gloss over the work still to be done. If you are considering The Elms for yourself or someone you care about, we warmly encourage you to come and visit us, meet the team, and see the home for yourself. We are always happy to answer questions and have an honest conversation about whether we are the right fit for your needs.
Care provided at The Elms
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Younger adults care
- Respite care
- Last CQC inspection: 23 February 2026
Read the full inspection report on the CQC website.
Common questions about The Elms
Where is The Elms located?
The Elms is a residential care home in Bilston, Wolverhampton, WV14 6AP. You can view its exact location and get directions from the map on this page.
What type of care does The Elms provide?
The Elms is registered to provide residential personal care, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Younger adults care, Respite care. The full list of services is shown on this page.
What is The Elms's CQC rating?
The Elms is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 23 February 2026. You can read the full CQC report from the link on this page.
Does The Elms provide dementia care?
Yes. The Elms supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does The Elms offer respite or short-term care?
Yes. The Elms offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about The Elms
Can Mum or Dad stay here if their dementia gets worse?
Yes. The Elms is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
No. The Elms is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. The Elms offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. The Elms supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the West Midlands
The Elms has not published its fees yet. These are typical weekly fees for the West Midlands, so you know roughly what to expect before you call.
- Residential care: £850 to £1,150 per week per person, typical range
- Dementia care: £950 to £1,250 per week per person, typical range
Indicative figures for the West Midlands, not a quote from The Elms. Actual fees depend on the room, the level of care and how it is funded.
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