Touchstones
Touchstones is a residential care home in Worthing, West Sussex (BN11 4AL). It holds a CQC rating of Good.
About Touchstones
We at Touchstones are proud to offer a welcoming residential care home in the heart of Worthing, West Sussex, where compassionate support meets a true sense of community. Our home provides specialist residential care for adults living with mental health needs, set within the familiar coastal surroundings of the BN postcode area. Nestled in Worthing, our home benefits from the gentle pace and friendly character of this much loved South East town. Residents enjoy a setting that feels both connected to the wider community and reassuringly homely, with the calming influence of the nearby coast and the everyday comforts of local life close at hand. We have created an environment where every corner is designed to feel safe, comfortable, and uplifting, supporting residents to feel genuinely at home from the moment they arrive. Our specialism in residential care for adults with mental health needs sits at the very core of what we do. We understand that choosing the right home is a deeply personal decision, particularly when mental health is part of the picture, and we approach each individual with patience, dignity, and respect. Our team takes time to truly understand each resident as a person, building trusting relationships that allow us to provide care which is responsive to changing needs, mindful of personal histories, and focused on encouraging independence wherever possible. For families, this means knowing that your loved one is supported by people who genuinely listen, who recognise the importance of stability and routine, and who are committed to promoting wellbeing in every aspect of daily life. Day to day, our approach is shaped around the individual. Whether that involves gentle encouragement with daily routines, support to engage in meaningful activities, or simply the reassurance of a kind and familiar face, we aim to make every day feel purposeful and calm. We work closely with families, healthcare professionals, and the wider community to ensure that each resident has the right support around them, and that loved ones feel involved and informed at every stage of the journey. Quality and safety are values we take very seriously. Our home has been rated Good by the Care Quality Commission across all five key areas, namely Safe, Effective, Caring, Responsive, and Well led, following our most recent inspection. For families, a consistent Good rating across every domain offers genuine reassurance that the care provided meets the standards expected by the national regulator, and that the home is well run, attentive, and trusted in the way it supports the people who live here. Choosing a care home is one of the most important decisions a family can make, and we understand the worries and questions that come with it. We at Touchstones warmly invite you to get in touch, to ask the questions that matter most to you, and to discover whether our Worthing home could be the right next chapter for your loved one. Whatever stage of the journey you are on, we are here to listen, to guide, and to offer the steady, compassionate support that families so often need during such a significant time.
Care provided at Touchstones
- Mental health care
- Respite care
- Last CQC inspection: 7 January 2020
Read the full inspection report on the CQC website.
Common questions about Touchstones
Where is Touchstones located?
Touchstones is a residential care home in Worthing, West Sussex, BN11 4AL. You can view its exact location and get directions from the map on this page.
What type of care does Touchstones provide?
Touchstones is registered to provide residential personal care, with support that includes Mental health care, Respite care. The full list of services is shown on this page.
What is Touchstones's CQC rating?
Touchstones is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 7 January 2020. You can read the full CQC report from the link on this page.
Does Touchstones offer respite or short-term care?
Yes. Touchstones offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Touchstones
Can Mum or Dad stay here if their dementia gets worse?
No. Touchstones is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. Touchstones is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Touchstones offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Ask the home. The register does not say which age groups the home supports. Ask the home.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
Touchstones has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
Indicative figures for the South East, not a quote from Touchstones. Actual fees depend on the room, the level of care and how it is funded.
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