Rookwood Residential Home
Rookwood Residential Home is a residential care home in Burgess Hill, West Sussex (RH15 0EF). It holds a CQC rating of Good.
About Rookwood Residential Home
Here at Rookwood Residential Home, we provide warm and attentive care for older people in the heart of Burgess Hill, West Sussex. We are proud to offer residential care and respite care in a setting that genuinely feels like home, where every person who comes through our doors is treated with dignity, respect and a real sense of belonging. We know that choosing a care home, whether for yourself or someone you love, is one of the most significant decisions a family can make. Our team takes that responsibility seriously. We take the time to get to know each resident as an individual, understanding their routines, preferences and life history, so that the care we provide reflects who they truly are rather than simply what they need. Our respite care is particularly valued by families who need short term support, whether to allow a family carer to rest, or to help someone recover and regain confidence following an illness or hospital stay. We aim to make every stay, however brief, feel settled and comfortable from the very first day. We are pleased that our most recent inspection by the Care Quality Commission resulted in an overall rating of Good, which we believe reflects the consistency and thoughtfulness of the care we deliver day to day. We do not take that lightly, and we are always looking at ways to listen, improve and respond to the people in our care and their families. If you are considering Rookwood Residential Home for yourself or a loved one, we would genuinely welcome you to come and visit us. There is no better way to get a sense of who we are than to see the home for yourself, meet the team and ask us anything you would like to know.
Care provided at Rookwood Residential Home
- Older person care
- Respite care
- Last CQC inspection: 31 December 2019
Read the full inspection report on the CQC website.
What the inspectors found
A plain English summary of the Care Quality Commission inspection behind the current rating of Rookwood Residential Home. Report published 31 December 2019.
- 28 November 2019
- 25 places, 22 people were using the service at the time
Safe
Inspectors found that staff knew how to keep people safe and protect them from avoidable harm. There were enough staff to meet people's needs promptly, and people received their medicines safely. Incidents and accidents were investigated, and staff followed infection control procedures.
Effective
Inspectors found that people were supported to eat and drink well and were offered healthy choices. Staff received regular training to meet people's needs. Health needs were acted on and referrals were made promptly to other services.
Caring
Inspectors found that people received kind and compassionate care. Staff promoted people's independence. People were treated with respect and dignity and were supported to make decisions about their care.
Responsive
Inspectors found that people received personalised care tailored to their needs, preferences and choices. Care plans were detailed and guided staff on how to meet people's needs. People's concerns and complaints were listened to and used to improve the service, and people received compassionate support at the end of their lives.
Well-led
Inspectors found that the manager was well regarded and had a clear vision for the service, which staff understood. Quality assurance systems were in place and were used to drive improvements.
What people told the inspectors
People told inspectors that staff were very kind and helpful. One person also said the manager knew what they were doing.
I can’t fault it here. They are all so caring and helpful. A person living at the home
Since the last inspection
Rated Good in December 2019, the same overall rating as before (Good).
Safe is still Good; Effective is still Good; Caring is still Good; Responsive is still Good; Well-led is still Good.
- 31 December 2019: Routine inspection, rated Good. This inspection gave the current rating.
- 28 June 2017: Routine inspection, rated Good
- 16 June 2015: Routine inspection, rated Good
- 8 January 2014: Routine inspection
- 19 April 2013: Routine inspection
Read the full report on the CQC website
Source: Care Quality Commission inspection report, summarised by CareAssura. Contains CQC data used under the Open Government Licence.
How Rookwood Residential Home compares in Mid Sussex
Measured against the 42 care homes for older people registered in Mid Sussex. The dark dot is this home.
- Size
- 25 places. Smaller than 34 of the 42 homes. The local average is 42 places.
- CQC rating
- Good. 34 of the 42 homes (81%) are rated Good or Outstanding. Across West Sussex the figure is 78%.
- Latest report
- 31 December 2019. 24 of the 42 homes have published a newer inspection report since.
- Registered
- January 2011. 27 of the 42 homes registered more recently.
- Food hygiene
- 4 out of 5. The same rating as 3 of the 39 homes that have one.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes for older people in Mid Sussex.
The local picture: Mid Sussex
What the numbers say about care for older people in Mid Sussex, in West Sussex.
What care costs in West Sussex, per week
| Type of care | What the council pays | What self-funders are typically asked |
|---|
| Residential care | £1,033 | £1,343 to £1,804 (Middle half of prices from 14 West Sussex homes. Median £1,579.) |
| Nursing care | £1,125 | £1,617 to £2,080 (South East figure, because too few West Sussex homes publish this price. 63 homes. Median £1,933.) |
| Residential dementia care | Not published separately | £1,571 to £1,942 (South East figure, because too few West Sussex homes publish this price. 82 homes. Median £1,709.) |
| Nursing dementia care | Not published separately | £1,975 to £2,226 (South East figure, because too few West Sussex homes publish this price. 37 homes. Median £2,050.) |
Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.
- People aged 75 and over: 18,500. Rising to 21,800 by 2035, up 17%
- People aged 85 and over: 5,100. Rising to 8,000 by 2035, up 55%
- Living with dementia, aged 65 and over (estimate): 2,400. Rising to 3,100 by 2035, up 27%
- Dementia diagnosis rate: 65%. The NHS ambition is 67%. West Sussex as a whole is 64%.
- Care home beds per 1,000 people aged 75+: 85. West Sussex average is 83.
- Care homes, last 12 months: 1 opened, 0 closed. 3 changed owner, covering 125 beds.
- Care home beds filled across West Sussex: 85%. The 12 month average is 84%.
- Who pays, across West Sussex (estimate): 34% council, 51% self. The rest is NHS funded or other.
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.
Good to know about Rookwood Residential Home
Facts from public registers, and what is close by.
- Registered with CQC
- 27 January 2011, so 15 years.
- Food hygiene rating
- 4 out of 5. Good. Last inspected by the local council on 19 February 2026.
- Run by
- South Coast Nursing Homes Limited, which runs 9 adult social care services in England. All 9 that have a rating are rated Good or Outstanding.
Sources: CQC register, Food Standards Agency, OpenStreetMap contributors. Distances are in a straight line from the postcode, not walking or driving routes.
Local services near Rookwood Residential Home
The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.
Nearest 24 hour A&E
- Princess Royal Hospital, Haywards Heath, 3 miles away
It is about 3 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.
Nearest GP practices
Nearest dentists
Nearest pharmacies
Nearest railway stations
- Burgess Hill Station, 0.3 miles away
- Wivelsfield Station, 0.8 miles away
- Hassocks Station, 2.2 miles away
Around Rookwood Residential Home
- H: Rookwood Residential Home
- A: 24 hour A&E
- G: GP practice
- D: Dentist
- P: Pharmacy
- S: Railway station
Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.
Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.
Common questions about Rookwood Residential Home
Where is Rookwood Residential Home located?
Rookwood Residential Home is a residential care home in Burgess Hill, West Sussex, RH15 0EF. You can view its exact location and get directions from the map on this page.
What type of care does Rookwood Residential Home provide?
Rookwood Residential Home is registered to provide residential personal care, with support that includes Older person care, Respite care. The full list of services is shown on this page.
What is Rookwood Residential Home's CQC rating?
Rookwood Residential Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 31 December 2019. You can read the full CQC report from the link on this page.
Does Rookwood Residential Home offer respite or short-term care?
Yes. Rookwood Residential Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Rookwood Residential Home
Can Mum or Dad stay here if their dementia gets worse?
No. Rookwood Residential Home is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. Rookwood Residential Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Rookwood Residential Home offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
No. Rookwood Residential Home is registered for older people. Younger adults are not listed.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
Rookwood Residential Home has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
Indicative figures for the South East, not a quote from Rookwood Residential Home. Actual fees depend on the room, the level of care and how it is funded.
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