Newhaven
Newhaven is a residential care home in Bognor Regis, West Sussex (PO22 8BQ). It holds a CQC rating of Good.
About Newhaven
Newhaven is a residential home in Bognor Regis supporting adults with a range of needs, including people living with mental health conditions, people with a physical disability or a visual or hearing impairment, people living with an eating disorder, and people in recovery from alcohol or drug misuse. We support both older and younger adults, and we offer respite stays. Supporting that range under one roof only works if each person is known properly. A house where everybody is offered the same routine will suit some and quietly fail others, so we start from the individual rather than the category. Where somebody is in recovery, or living with a mental health condition, consistency matters more than anything else we could provide. A difficult stretch is part of the pattern rather than a crisis, and treating it as a crisis rarely helps. Where somebody is living with an eating disorder, mealtimes may be the hardest part of the day, and the support around them has to be calm and free of pressure or judgement. Staff working in these areas are prepared for them specifically. The point of all of it is that people have a life rather than a placement. Our most recent overall rating from the Care Quality Commission is Good. Families and professionals are welcome to visit and see how the house actually runs.
Care provided at Newhaven
- Older person care
- Mental health care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Eating disorder support
- Substance misuse support
- Respite care
- Last CQC inspection: 8 January 2019
Read the full inspection report on the CQC website.
What the inspectors found
A plain English summary of the Care Quality Commission inspection behind the current rating of Newhaven. Report published 8 January 2019.
- 15 December 2018
- 7 places, 6 people were using the service at the time
Safe
Inspectors found that people were protected from avoidable harm. Staff understood how to spot signs of abuse and what to do if they suspected it. There were enough staff, recruitment checks were done, and medicines were managed safely by trained staff.
Effective
Inspectors found that people were involved in assessments of their care needs. Their choices and wishes were respected, including access to healthcare when needed. Staff had an induction and ongoing training, and people's eating and drinking needs were understood and met.
Caring
Inspectors found that people were able to share their views about their care and felt in control of their day to day lives. People had their dignity, privacy and independence respected.
Responsive
Inspectors found that staff knew how people communicated their needs, their life histories and the people important to them. A complaints process was in place, and people felt they would be listened to if they raised concerns. People's end of life wishes were known, including spiritual and cultural wishes.
Well-led
Inspectors found an open and positive culture that involved people, their families, staff and other professionals. Leadership was visible and promoted teamwork. Staff spoke positively about the management and understood their roles. Inspectors said audits and quality checks were effective in driving improvements.
What people told the inspectors
People and professionals described the staff as kind and friendly and the atmosphere of the home as homely. People said they felt they would be listened to if they raised concerns.
Since the last inspection
Rated Good in January 2019, the same overall rating as before (Good).
Safe is still Good; Effective is still Good; Caring is still Good; Responsive is still Good; Well-led is still Good.
- 8 January 2019: Routine inspection, rated Good. This inspection gave the current rating.
- 11 August 2016: Routine inspection, rated Good
- 18 September 2013: Routine inspection
- 16 February 2013: Routine inspection
- 16 November 2011: Routine inspection
Read the full report on the CQC website
Source: Care Quality Commission inspection report, summarised by CareAssura. Contains CQC data used under the Open Government Licence.
How Newhaven compares in Arun
Measured against the 78 care homes for older people registered in Arun. The dark dot is this home.
- Size
- 7 places. Smaller than 73 of the 78 homes. The local average is 35 places.
- CQC rating
- Good. 59 of the 78 homes (76%) are rated Good or Outstanding. Across West Sussex the figure is 78%.
- Latest report
- 8 January 2019. 63 of the 78 homes have published a newer inspection report since.
- Registered
- November 2010. One of the longer established homes. 71 of the 78 registered more recently.
- Food hygiene
- 5 out of 5. The top rating, shared by 70 of the 73 homes that have one.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes for older people in Arun.
The local picture: Arun
What the numbers say about care for older people in Arun, in West Sussex.
What care costs in West Sussex, per week
| Type of care | What the council pays | What self-funders are typically asked |
|---|
| Residential care | £1,033 | £1,343 to £1,804 (Middle half of prices from 14 West Sussex homes. Median £1,579.) |
| Nursing care | £1,125 | £1,617 to £2,080 (South East figure, because too few West Sussex homes publish this price. 63 homes. Median £1,933.) |
| Residential dementia care | Not published separately | £1,571 to £1,942 (South East figure, because too few West Sussex homes publish this price. 82 homes. Median £1,709.) |
| Nursing dementia care | Not published separately | £1,975 to £2,226 (South East figure, because too few West Sussex homes publish this price. 37 homes. Median £2,050.) |
Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.
- People aged 75 and over: 27,900. Rising to 32,300 by 2035, up 16%
- People aged 85 and over: 7,800. Rising to 11,500 by 2035, up 48%
- Living with dementia, aged 65 and over (estimate): 3,600. Rising to 4,500 by 2035, up 25%
- Dementia diagnosis rate: 66%. The NHS ambition is 67%. West Sussex as a whole is 64%.
- Care home beds per 1,000 people aged 75+: 93. West Sussex average is 83.
- Care homes, last 12 months: 1 opened, 0 closed. 3 changed owner, covering 136 beds.
- Care home beds filled across West Sussex: 85%. The 12 month average is 84%.
- Who pays, across West Sussex (estimate): 34% council, 51% self. The rest is NHS funded or other.
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.
Good to know about Newhaven
Facts from public registers, and what is close by.
- Registered with CQC
- 17 November 2010, so 15 years.
- Food hygiene rating
- 5 out of 5. Very good. Last inspected by the local council on 29 April 2025.
- Run by
- Allied Care (Mental Health) Limited, which runs 4 adult social care services in England. All 4 that have a rating are rated Good or Outstanding.
Sources: CQC register, Food Standards Agency, OpenStreetMap contributors. Distances are in a straight line from the postcode, not walking or driving routes.
Local services near Newhaven
The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.
Nearest 24 hour A&E
- St Richard's Hospital, Chichester, 5.5 miles away
It is about 5.5 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.
Nearest GP practices
Nearest dentists
Nearest pharmacies
Nearest railway stations
- Bognor Regis Station, 0.4 miles away
- Barnham Station, 3.1 miles away
- Ford Station, 4.8 miles away
Around Newhaven
- H: Newhaven
- A: 24 hour A&E
- G: GP practice
- D: Dentist
- P: Pharmacy
- S: Railway station
Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.
Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.
Common questions about Newhaven
Where is Newhaven located?
Newhaven is a residential care home in Bognor Regis, West Sussex, PO22 8BQ. You can view its exact location and get directions from the map on this page.
What type of care does Newhaven provide?
Newhaven is registered to provide residential personal care, with support that includes Older person care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care, Eating disorder support. The full list of services is shown on this page.
What is Newhaven's CQC rating?
Newhaven is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 8 January 2019. You can read the full CQC report from the link on this page.
Does Newhaven offer respite or short-term care?
Yes. Newhaven offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Newhaven
Can Mum or Dad stay here if their dementia gets worse?
No. Newhaven is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. Newhaven is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Newhaven offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. Newhaven supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
Newhaven has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
Indicative figures for the South East, not a quote from Newhaven. Actual fees depend on the room, the level of care and how it is funded.
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